JEANETTE PIMENTEL
Hondo,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
OPS SUPPORT SPECIALIST - RMU
CITI
San Antonio, TX
06.2001 - Current
- Work through a heavy workload in order to meet the CTR regulatory requirements per FINCEN Subject Matter Expert on numerous task and reports within the CTR space.
- Open INC's and escalate issues as needed to senior leadership
- COB testing to ensure continuity of business in the case that issues arise.
- Assist with the onboarding and training of new and tenured analysts based on there needs/opportunities
- Work to rewrite procedures as processes update anc change Walkthroughs for leadership, IA and other lines of business.
- Work to ensure an up to date understanding of BSA and AML requirement.
- Filled in other duties: INACTIVES, BABO, CD RATES, PRIVACY.
- Daily Duties: Team Distribution for Onshore and Offshore, T5-EOD
- Daily Reports: No Tin Report, Adjustment Report, CRU DATE FILE, LCR Reg Report.
Education
High School Diploma -
HONDO HIGH SCHOOL
Hondo, TX06-1991
Skills
- Customer service
- Training and coaching
- Escalation handling
- Teamwork and collaboration
Timeline
OPS SUPPORT SPECIALIST - RMU
CITI
06.2001 - Current
High School Diploma -
HONDO HIGH SCHOOL