Jeanette Ramirez
St. Cloud,FL
Summary
Proven Pharmacy Technician Apprentice with a track record of enhancing workflow optimization and team collaboration at Walgreen's Pharmacy. Skilled in problem-solving and maintaining confidentiality, significantly reducing prescription wait times. Excelled in customer service and inventory control, demonstrating a keen ability to meet business needs with precision.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician Apprentice
Walgreen's Pharmacy
01.2019 - 04.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Warehouse Associate
Kinray LLC, A Cardinal Health
05.2014 - 11.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Cashier /Retail Sales Associate
Rite Aide Pharmacy
12.2002 - 11.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Information Technology
Queensborough Community College of The City University of New York
Oakland Gardens, NY05.1995
High School Diploma -
Saint Agnes Academic High School
College Point, NY06.1981
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
bilingual
I speak, read, and write spanish. English is my first language
Languages
Spanish
Professional Working
Timeline
Pharmacy Technician Apprentice
Walgreen's Pharmacy
01.2019 - 04.2024
Warehouse Associate
Kinray LLC, A Cardinal Health
05.2014 - 11.2018
Cashier /Retail Sales Associate
Rite Aide Pharmacy
12.2002 - 11.2013
Certificate - Information Technology
Queensborough Community College of The City University of New York
High School Diploma -
Saint Agnes Academic High School