Jeanette Rodriguez
Kissimmee,FL
Summary
Compassionate Certified Nursing Assistant with experience in providing patient care in various healthcare settings. Skilled in assisting patients with daily living activities, monitoring vital signs, and maintaining patient records. Demonstrated ability to build strong relationships with patients and work effectively within multidisciplinary medical teams. Proven track record of improving patient comfort and safety through dedication and empathetic care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Office
Kissimmee Nursing and Rehabilitation
Kissimmee
05.2019 - 07.2024
- Facilitated cross department collaboration on projects, fostering teamwork to achieve shared goals more efficiently than before
- Implemented and maintained internal controls to protect financial assets
- Maintained positive customer relations by addressing problems head on and implementing successful corrective actions Cultivated positive rapport with employees
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Certified Nursing Assistant (CNA)
Kissimmee Nursing and Rehabilitation
Kissimmee
01.2004 - 01.2024
- Help patients with activities of daily living, lift and moved patients,
- Maintain a clean and sanitized environment
- Facilitating patient care
- Followed infection control protocols while performing nursing assistant duties.
- Communicate with the healthcare team and family members
- Attended educational seminars related to nursing assistant responsibilities regularly.
- Provided orientation and training to new Certified Nursing Assistants.
Medical Records
Kissimmee Nursing and Rehabilitation
Kissimmee
01.2016 - 01.2019
- Prepared and maintained medical records for the clinic.
- Compiled medical records, including paper and electronic documents.
- Reviewed and documented patient medical records.
- Assisted with preparing medical records for release upon request.
- Conducted regular audits of the medical records coding process.
Collections Clerk
09.2004
- Developed customer payment plans for clients experiencing financial hardship while showing and exhibiting excellent customer service
- Maintained accurate customer records, updating contact information and account details as needed
- Improved collections efficiency by promptly contacting delinquent customers and negotiating payment arrangements
- Achieved performance goals on consistent basis.
Education
Certificate - Billing and Coding
Florida Technical College
Kissimmee, FL06.2016
Associate in Business Administration - Business Administration
Puerto Rico Junior College
Rio Piedras, PR05.1988
Highschool Diploma -
Francisco Oller Highschool
Catano, PR05.1985
Skills
- Records Management
- Reliability
- Computer Skills
- Decision Making
- Professional and courteous
- Interpersonal Relations
- Teamwork and Collaboration
- Bilingual (English and Spanish)
- Direct Patient Care
- Patient-focused care
- Patient Relations
- Medical terminology knowledge
- Condition Monitoring
- Performing patient intakes
- Basic Life Support
- Feeding Assistance
- HIPAA Compliance
- Compassionate
- Assisting with personal grooming
- Range of motion exercises
- Transporting patients
Certification
- Licensed Certified Nursing Assistant, 2004, Current
- Certified Billing and Coding, 2016
- BSL- Basic Life Support 2024
References
References available upon request.
Timeline
Business Office
Kissimmee Nursing and Rehabilitation
05.2019 - 07.2024
Medical Records
Kissimmee Nursing and Rehabilitation
01.2016 - 01.2019
Collections Clerk
09.2004
Certified Nursing Assistant (CNA)
Kissimmee Nursing and Rehabilitation
01.2004 - 01.2024
Certificate - Billing and Coding
Florida Technical College
Associate in Business Administration - Business Administration
Puerto Rico Junior College
Highschool Diploma -
Francisco Oller Highschool
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