Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Military Experience
Personal Information
Army Commendation Medal -2023,2017, 2004 Army Achievement Medal- 2021, 2022, 2002
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Jeanette Serranzana

Los Angeles,USA

Summary

Experienced Healthcare Professional specializing in patient care and communication. Expertise in critical thinking and team collaboration to achieve optimal patient outcomes. Skilled in medical procedures, patient assessments, and care coordination, ensuring efficient and compassionate care in dynamic environments.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Registered Nurse III

LAC+USC Medical Center
10.2007 - Current
  • Enhanced patient care quality by coordinating daily assignments for 25 nursing staff.
  • Streamlined weekend operations by effectively managing a 15-member nursing team.
  • Orchestrated nursing team responses during trauma cases, collaborating with interdisciplinary professionals.
  • Directed over 70 personnel at the front desk, ensuring efficient patient care delivery.
  • Developed monthly work schedules for nursing staff, ensuring compliance with hospital standards.
  • Assigned daily tasks to a 20-member team based on skills and patient needs.

Family Readiness Liaison

US Army Reserve
03.2023 - 01.2024
  • Enhanced emotional readiness for 300 soldiers and families during deployments.
  • Secured essential resources for family support during service members' absences.
  • Coordinated family assistance programs, strengthening communication with deployed service members.
  • Organized workshops to promote resilience and community support among military families.
  • Established a supportive network for families to share experiences and advice.
  • Advocated for family needs, collaborating with military leadership to enhance services.

Platoon Leader

01.2023 - 01.2024
  • Enhanced operational efficiency by managing comprehensive training programs for personnel.
  • Served as the officer in charge, ensuring all training meets operational effectiveness standards.
  • Facilitated regular assessments to identify skill gaps and optimize training delivery.
  • Implemented feedback mechanisms to continuously improve training content and methodologies.
  • Coordinated with leadership to align training objectives with strategic operational goals.
  • Monitored and evaluated training outcomes to measure effectiveness and drive improvements.
  • Ensured compliance with training regulations and standards throughout all programs.
  • Developed training schedules that maximize resource utilization and personnel readiness.

Commander

01.2021 - 01.2023
  • Commanded the 1872nd Medical Detachment of the Unit, leading 30 service members on the Head and Neck team.
  • Ensured unit readiness and operational capability for deployment when called to active duty.

Operating Room Officer

01.2021 - 01.2023
  • In charge and leader, overseeing more than 50 service members.
  • Directed training and instruction on scrubbing techniques, coordinated readiness activities, and ensured all equipment and supplies were procured and prepared for immediate deployment.

Medical Readiness Liaison

01.2019 - 01.2020
  • Served as Medical Readiness Liaison for over 300 service members, ensuring compliance with medical and dental requirements, and verifying that annual physicals and eye examinations were completed and up to date.

Case Manager

01.2008 - 01.2012
  • Ensured comprehensive care for 25+ wounded soldiers throughout recovery process.
  • Coordinated seamless transition to civilian life, enhancing follow-up care and documentation.
  • Collaborated with providers to guarantee continuity of care for all patients.
  • Delivered TEAMSTEPPS training to over 150 service members, improving team communication.
  • Enhanced patient safety and teamwork in deployed environments through effective training.

RNII

WOMENS AND CHILDRENS HOSPITAL
01.2001 - 01.2007
  • Ensured compliance with JCAHO standards by overseeing surgical supply procurement.
  • Conducted training sessions for 20 RNs, enhancing skills and knowledge retention.
  • Maintained organized health records, ensuring accessibility and regulatory compliance.
  • Coordinated urgent cases as RN in charge during weekends and off-shifts.
  • Assigned tasks and prepared schedules for 20 RNs and surgical technicians.
  • Resolved operating room issues, initiating corrective actions for smooth operations.

RN1/OR1

WOMENS AND CHILDRENS HOSPITAL
01.1998 - 01.2001
  • Ensured immediate patient care readiness through specialized trauma supply cart management.
  • Executed RN Circulator duties, scrubbing and assisting in trauma cases.
  • Maintained surgical supplies and equipment, ensuring operational functionality and readiness.
  • Coordinated inventory management and procurement processes to support surgical operations.

Clinic nurse

WOMENS AND CHILDRENS HOSPITAL
03.1997 - 01.1998
  • Enhanced postpartum recovery by developing personalized nursing care plans for patients.
  • Conducted patient interviews to accurately gather health histories and address concerns.
  • Executed vital signs monitoring, medication administration, and wound care effectively.
  • Educated patients and families on disease management and preventive care strategies.
  • Coordinated care with physicians and interdisciplinary teams to ensure quality outcomes.
  • Maintained compliance with health standards, ensuring a safe clinical environment.

Staff nurse

WOMEN'S AND CHILDRENS HOSPITAL
09.1989 - 01.1996
  • Enhanced maternal and newborn care by assessing physical and emotional needs.
  • Educated mothers on infant care, feeding, and bonding techniques effectively.
  • Monitored vital signs, addressing maternal and newborn medical concerns promptly.
  • Facilitated communication between mothers, families, and healthcare teams for coordinated care.
  • Maintained accurate medical records, ensuring compliance with healthcare standards.
  • Led a nursing team of over 20, optimizing patient care strategies.

Education

Public Health Nursing -

University of Phoenix
02.2025

Bachelor of Science in Nursing - undefined

University of Phoenix
08.2013

Associates of Art - Nursing

LA Valley College
01.1988

Associates of Arts - General Education

Los Angeles Valley College
01.1984

Skills

  • Strong patient advocate
  • Microsoft Word
  • Leadership qualities
  • Committed to compliance reporting
  • Effective policy and program development
  • Microsoft Excel
  • Acrobat/PDF
  • Flexible & adapts to change

Accomplishments

  • Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.

Certification

  • Active Registered Nurse, California, 445204
  • Basic Life Support Certification, 245416529072
  • Public Health Nurse License, 573446
  • Certified Nurse Operating Room, 1659413

Languages

Spanish
Limited Working

Timeline

Family Readiness Liaison

US Army Reserve
03.2023 - 01.2024

Platoon Leader

01.2023 - 01.2024

Commander

01.2021 - 01.2023

Operating Room Officer

01.2021 - 01.2023

Medical Readiness Liaison

01.2019 - 01.2020

Case Manager

01.2008 - 01.2012

Registered Nurse III

LAC+USC Medical Center
10.2007 - Current

RNII

WOMENS AND CHILDRENS HOSPITAL
01.2001 - 01.2007

RN1/OR1

WOMENS AND CHILDRENS HOSPITAL
01.1998 - 01.2001

Clinic nurse

WOMENS AND CHILDRENS HOSPITAL
03.1997 - 01.1998

Staff nurse

WOMEN'S AND CHILDRENS HOSPITAL
09.1989 - 01.1996

Bachelor of Science in Nursing - undefined

University of Phoenix

Associates of Art - Nursing

LA Valley College

Associates of Arts - General Education

Los Angeles Valley College

Public Health Nursing -

University of Phoenix

Military Experience

  • Commander, 2021-01-01, 2023-12-31, Commanded the 1872nd Medical Detachment of the Unit, leading 30 service members on the Head and Neck team., Ensured unit readiness and operational capability for deployment when called to active duty.
  • Medical Readiness Liaison, 2019-01-01, 2020-12-31, Served as Medical Readiness Liaison for over 300 service members, ensuring compliance with medical and dental requirements, and verifying that annual physicals and eye examinations were completed and up to date.
  • Operating Room Officer, 2021-01-01, 2023-12-31, Officer in charge and leader, overseeing more than 50 service members., Directed training and instruction on scrubbing techniques, coordinated readiness activities, and ensured all equipment and supplies were procured and prepared for immediate deployment.
  • Family Readiness Liaison, 2023-01-01, 2024-12-31, In charge of 300 soldiers, supporting service members and their families during deployments., Provided resources and assistance to ensure families received the care and support needed while loved ones were serving.
  • Platoon Leader, 2021-01-01, 2024-12-31, Led as Platoon Leader for 50 operating room personnel, managing training programs and serving as the officer in charge to maintain operational effectiveness.
  • Case Manager, 2008-01-01, 2012-12-31, Overseeing care for 25+ wounded soldiers., Facilitated transition to home and civilian life, coordinated follow-up care, strengthened medical documentation, and collaborated with providers and medical treatment facilities to ensure comprehensive evaluations and continuity of care.
  • Trainer, Delivered TEAMSTEPPS training to over 150 service members, equipping teams with strategies and tools to enhance communication, cohesion, and patient safety in deployed environments.

Personal Information

Title: Registered Nurse III

Army Commendation Medal -2023,2017, 2004 Army Achievement Medal- 2021, 2022, 2002

Army Commendation Medal -2023,2017, 2004

Army Achievement Medal- 2021, 2022, 2002

Jeanette Serranzana