Jeanette Shannon
Huntsville,AL
Summary
Motivated professional with 20+ years experience via the healthcare field, retail industry and various customer service genres. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Visiting Angels Senior Home Care
02.2019 - 10.2022
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
Nurse Partners
09.2019 - 01.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Certified Nursing Assistant
Complete Homecare-Formerly Accessible Home Health
04.2018 - 03.2019
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
Home Health Aide
Accessible Home Care
07.2017 - 04.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Retail Associate
Macy's
08.2015 - 03.2016
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with loss prevention in monitoring shopper behavior.
- Greeted customers and helped with product questions, selections, and purchases.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Home Health CNA
Maxim Healthcare
10.2012 - 09.2014
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Certified Nursing Assistant
Brittany Pointe Estates
07.2001 - 12.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated patients and family members on best home care practices for healing and recovery.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
No Degree - Liberal Arts And General Studies
Montgomery County Community College
Blue Bell, PACertified Nurses Assistant Certification - CNA Training Course
Professional Nurses Training Center
Philadelphia, PA12.1998
No Degree - Liberal Arts And General Studies
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
Dr.Martin Luther King High School
Philadelphia, PA06.1997
Skills
- Order Processing
- Money Handling
- Loss Prevention
- Customer Service
- Display Setup
- Product Knowledge
- Customer Assistance
- Customer Needs Assessment
Certification
- Certified CNA, PA Department of Health -1998-2022
Additional Information
Volunteer Work - Wildwood Lifestyle Center/ Diet Kitchen Aide
Country Life Vegetarian Restaurant & Health Food Store/ Retail Associate
Timeline
Certified Nursing Assistant
Nurse Partners
09.2019 - 01.2021
Certified Nursing Assistant
Visiting Angels Senior Home Care
02.2019 - 10.2022
Certified Nursing Assistant
Complete Homecare-Formerly Accessible Home Health
04.2018 - 03.2019
Home Health Aide
Accessible Home Care
07.2017 - 04.2018
Retail Associate
Macy's
08.2015 - 03.2016
Home Health CNA
Maxim Healthcare
10.2012 - 09.2014
Certified Nursing Assistant
Brittany Pointe Estates
07.2001 - 12.2010
No Degree - Liberal Arts And General Studies
Montgomery County Community College
Certified Nurses Assistant Certification - CNA Training Course
Professional Nurses Training Center
No Degree - Liberal Arts And General Studies
Community College of Philadelphia
High School Diploma -
Dr.Martin Luther King High School
- Certified CNA, PA Department of Health -1998-2022
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