Jeanette Stanley
Clovis,NM
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
12
12
years of professional experience
Work History
Certified Nursing Assistant
Retirement Ranch
Clovis, NM
06.2024 - 05.2025
- Transported patients to treatment units, using wheelchair or stretcher.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided emotional support to patients and families during difficult times.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Provided emotional support to family members regarding end-of-life decisions.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Cleaned and sanitized patient rooms according to established protocols.
- Reported changes in patient condition to registered nurse or physician.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Participated in educational programs related to nursing assistant skills development.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Helped residents walk with or without self-help devices.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Observed and reported unusual symptoms and changes to charge nurse.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Pizza Maker
Godfather's Pizza
Clovis, NM
08.2023 - 05.2024
- Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
- Stocked shelves with necessary ingredients for making pizzas.
Customer Service Cashier
PetSmart
Clovis, NM
06.2022 - 01.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Informed customers of in-store promotions or pricing specials.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Recommended, selected, located and obtained products to meet customer needs.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
Food Truck Operator
The Smoking Griddle
Clovis, NM
09.2021 - 03.2022
- Prepped food for service.
- Greeted customers, answered menu questions and responded to complaints.
- Accepted orders and packed food for takeout and delivery.
- Assisted food prep and assembly on line and served [Number] customers per day.
- Trained food truck employees to follow established safety and hygiene standards.
- Setup and operated smoker for daily food preparations.
- Maintained cleaning on smoker.
- Made sure all meats and sides were cook to correct temperature for serving.
Customer Service Representative
Domino's Pizza
Clovis, NM
07.2017 - 07.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Home Health Aide
Interim Home Health
Clovis, NM
01.2014 - 06.2017
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Engaged patients in recreational activities such as reading books or playing games.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Planned, prepared or served meals to patients according to prescribed diets.
- Transported individuals to medical appointments and assisted with errands.
- Accompanied clients to doctors' offices or on other trips outside home.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Provided entertainment and companionship through conversation, reading and board games.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Provided emotional support and companionship to patients.
- Assisted clients with bathing, dressing, and incontinence care.
- Improved patient outlook and daily living through compassionate care.
- Provided entertainment and companionship through conversation, reading, and board games.
Cashier
Stansells
Clovis, NM
10.2013 - 10.2014
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
No Degree -
Texico High School
Texico, NMSkills
- Safe Food Handling Practices
- Delegating Assignments and Tasks
- Licensing Requirements
- Health Code Compliance
- Money Handling
- Hygiene Standards
- Customer Loyalty
- Front of House Management
- Station Preparation
- Equipment Maintenance
- Rotation Procedures
- Facilities Planning
- Calm and Pleasant Demeanor
- Health and safety compliance
- Effective communication
- Cleanliness
- Continuous improvement
- Hospitality and accommodation
- Teamwork
- Vital signs monitoring
- Electronic health records
- Patient care
- Personal hygiene assistance
- Companionship support
- Compassionate communication
- Toileting assistance
- Bathing assistance
- Patient transfers
- Health monitoring
- Emergency response
- Compassion and empathy
- Lifting and transferring
- Emotional support
- End-of-life care
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Patient hygiene assistance
- Infection control practices
- Patient advocacy
- Infection control procedures
- Patient lifting
- Vital sign recording
- Family support and assistance
- Electronic charting
- Collecting vital signs
- Alzheimer's and dementia care
- Valid [state] driver's license
- Patient relationship building
- Patient-focused care
- Documenting behaviors
- Safety precautions
- Patient assessments
- Mobility assistance
Timeline
Certified Nursing Assistant
Retirement Ranch
06.2024 - 05.2025
Pizza Maker
Godfather's Pizza
08.2023 - 05.2024
Customer Service Cashier
PetSmart
06.2022 - 01.2023
Food Truck Operator
The Smoking Griddle
09.2021 - 03.2022
Customer Service Representative
Domino's Pizza
07.2017 - 07.2018
Home Health Aide
Interim Home Health
01.2014 - 06.2017
Cashier
Stansells
10.2013 - 10.2014
No Degree -
Texico High School