Jeanice Sams
Coos Bay,OR
Summary
Organized Personal Banker bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in financial services and building credit and ability to quickly learn new processes.
Overview
11
11
years of professional experience
Work History
Financial Services Representative
First Community Credit Union
North Bend, OR
11.2021 - Current
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Met with members to understand goals and recommend solutions to fit specific needs.
Personal Banker
Wells Fargo Bank
Coos Bay, OR
12.2016 - 11.2021
- Recommended banking products and services to members based on individual requirements
- Verified the integrity of deposit checks and money orders to protect customers and the bank from fraud
- Maintained accurate and balanced cash drawers by carefully counting funds and quickly investigating any discrepancy
- Ordered an appropriate supply of cash each day to meet expected demands
- Smoothly opened, closed and updated accounts and savings plans for customers
- Discussed bank products with customers, including loans, credit cards and lines of credit
- Received and routed incoming mail, packages, and deliveries
- Consulted with customers to understand desires and suggest best products to meet needs.
City Carrier Assistant
United States Post
North Bend, OR
08.2015 - 12.2016
- Delivered mail along prescribed route, on foot or by vehicle by adhering to regular schedule and established procedures
- Furnished customers with postal information and provided change of address cards or other postal forms
- Collected mail from mailboxes, relay boxes, and directly from customers
- Handled undeliverable mail by marking up and facilitating return to sender
- Deposited mail collected on route when returning to post office location
- Cased different classes of mail in sequence of delivery along established route
- Transported large containers of mail to and from vehicle to load before daily route delivery.
Restaurant Supervisor, Slot Attendant
Mill Resort And Casino
North Bend, OR
10.2010 - 08.2015
- Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Education
High School Diploma -
Marshfield High School
Coos Bay, OR06.1992
Skills
- Attention to detail
- Manage customer accounts
- Secure bank vaults
- Customer relations
- Investigate discrepancies
Timeline
Financial Services Representative
First Community Credit Union
11.2021 - Current
Personal Banker
Wells Fargo Bank
12.2016 - 11.2021
City Carrier Assistant
United States Post
08.2015 - 12.2016
Restaurant Supervisor, Slot Attendant
Mill Resort And Casino
10.2010 - 08.2015
High School Diploma -
Marshfield High School
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