Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jeanie Collier

Wolfforth

Summary

Dynamic sales professional with a proven track record at Korman Fine Jewelry, excelling in visual merchandising and customer relationship management. Adept at designing compelling displays and enhancing customer experiences, I leverage effective communication and problem-solving skills, as well as the ability to multitask, to provide exceptional customer service. Committed to delivering an elevated experience and offering tailored solutions.

Overview

32
32
years of professional experience

Work History

Sales Professional

Korman Fine Jewelry
Austin
07.2005 - 07.2025
  • Advised customers on product selection tailored to individual needs and preferences.
  • Designed window displays showcasing new products to enhance visibility and appeal.
  • Processed sales transactions efficiently using point-of-sale systems and cash registers.
  • Collaborated in creating custom jewelry designs to meet specific customer requests.
  • Utilized product knowledge to address customer inquiries effectively.
  • Welcomed customers, ensuring exceptional service and addressing their needs promptly.
  • Employed suggestive selling techniques to boost sales volume.
  • Maintained sales floor through merchandising, display upkeep, and housekeeping tasks.

Curbside Shopper

HEB Grocery Store
Dripping Springs
04.2018 - 10.2019

Delivered exceptional customer service through in-person and phone interactions.

  • Assisted customers with online order selections to ensure satisfaction.
  • Resolved customer complaints promptly, improving overall service quality.
  • Scanned barcodes of picked items to verify order fulfillment accuracy.
  • Loaded items into carts or bags per specific order requirements.
  • Recommended comparable products for out-of-stock items to facilitate purchases.

Merchandise Manager/Manager on Duty

Target
Grapevine/ Austin
06.1993 - 06.1995
  • Conducted ongoing staff training to optimize utilization of merchandise resources.
  • Monitored inventory levels through stock movement tracking and regular physical counts.
  • Assisted customers in selecting items tailored to individual preferences.
  • Developed and executed merchandise strategies that boosted sales performance.
  • Analyzed customer buying trends to refine store product mix effectively.
  • Oversaw store operations ensuring adherence to company policies and procedures.
  • Designed product displays and floor layouts to enhance customer purchasing experiences.

Education

Bachelor of Arts - Merchandising

Texas Tech University
Lubbock, TX
05-1992

Merchandising

Fashion Institute of Technology
New York, NY
05-1988

Skills

  • Visual merchandising and product selection
  • Customer relationship management
  • Staff training and development
  • Effective communication
  • Problem solving and time management
  • Relationship building and client engagement
  • Point of sale operation
  • Customer service excellence
  • Product knowledge and merchandising

References

References available upon request.

Timeline

Curbside Shopper

HEB Grocery Store
04.2018 - 10.2019

Sales Professional

Korman Fine Jewelry
07.2005 - 07.2025

Merchandise Manager/Manager on Duty

Target
06.1993 - 06.1995

Bachelor of Arts - Merchandising

Texas Tech University

Merchandising

Fashion Institute of Technology
Jeanie Collier
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