Ivanna Meniuk

Worked in a fast-paced, luxury retail environment focused on delivering exceptional customer service, exceeding sales goals, and supporting daily store operations while maintaining high visual and brand standards:

• Providing exceptional service in a high-end retail setting, delivering personalized styling and product recommendations to a diverse clientele with a focus on creating long-term customer relationships.
• Consistently exceeding individual and department sales goals through consultative selling, product knowledge, and client outreach.
• Developing and managing a personal client book, regularly engaging clients through phone, email, and in-person follow-ups to promote new arrivals, exclusive offers, and events.
• Maintaining expert-level knowledge of fashion trends, brand stories, and product features across multiple departments to confidently serve and educate customers.
• Maintaining an impeccable sales floor by ensuring merchandise was well-stocked, properly sized, steamed, and attractively displayed according to brand and visual standards and ensuring displays reflected brand guidelines.
• Handling customer issues with professionalism and efficiency, ensuring a positive resolution that upheld the Bloomingdale’s standard of service.
• Scheduling private appointments with VIP clients, providing a tailored shopping experience that included curated product selections, styling advice, and exclusive access to new arrivals.
• Led daily operations and customer engagement within men’s footwear section, ensuring an elevated shopping experience aligned with Bloomingdale’s luxury standards.
• Supporting the fulfillment team by processing online and in-store pickup orders, assisting with packing, locating inventory, and ensuring timely, accurate deliveries.

Zara Sales Associate play a crucial role in providing excellent customer service and contributing to the overall success of the store. The responsibilities will include:

• Delivered exceptional customer service in a fast-paced, fashion-forward retail environment.
• Assisted clients with styling advice, product selection, and fitting room support to enhance their shopping experience.
• Maintained strong product knowledge to effectively communicate key features and trends to customers.
• Consistently met or exceeded individual and store sales targets.
• Supported visual merchandising efforts by replenishing stock, arranging displays, and following brand guidelines.
• Processed transactions efficiently and handled returns or exchanges with professionalism and care.
• Worked collaboratively with team members to achieve store performance goals and maintain a polished, organized sales floor.

REFERENCE:

(321) 314-4404 - Danissa (employer)

As a Sales Associate at The Room Place, I was an integral part of our team, responsible for creating a positive shopping experience for our customers while contributing to the success of our furniture store. My key responsibilities were include:

• Provided personalized service to clients purchasing home furnishings, helping them select products that matched their style, budget, and space needs.
• Built strong customer relationships through follow-ups, design consultations, and expert product recommendations.
• Met and exceeded monthly sales targets by leveraging deep knowledge of product features, financing options, and promotional offers.
• Created room layout solutions using store tools and technology to help customers visualize furniture placement and design flow.
• Maintained showroom appearance, restocked inventory, and supported merchandising strategies aligned with seasonal trends.
• Collaborated with the delivery and customer care teams to ensure a smooth post-sale experience and resolve any issues efficiently.

• Following up with customers post-purchase to ensure satisfaction and address any concerns.

REFERENCE:

(773) 899-1742 - Anhelina (employer)

Sales & Design Consultant

Duration : 09/04/2022 ‑ 02/01/2023

Responsibilities:
• Delivered personalized customer service in a boutique furniture setting, guiding clients through custom orders, material selections, and design consultations.
• Developed strong client relationships by understanding individual lifestyle needs and offering tailored interior solutions.
• Assisted in showroom layout, visual merchandising, and the presentation of exclusive furniture collections.
• Collaborated directly with owners and suppliers to ensure timely delivery and product quality for custom and in-stock items.
• Managed sales transactions, quotes, and follow-ups from initial inquiry to post-delivery support.
• Played a key role in maintaining the company’s reputation for quality, design, and customer satisfaction in a competitive market.

Store manager

Duration: 02/01/2023‑07/01/2023

Responsibilities:

• Oversaw daily operations of a boutique furniture showroom, managing sales performance, team productivity, and customer experience.
• Led, trained, and motivated a team of sales associates and design consultants to exceed monthly revenue targets and uphold brand standards.
• Provided high-level customer service, including design consultations, custom order management, and conflict resolution.
• Coordinated closely with owners, vendors, and delivery partners to ensure inventory accuracy, timely fulfillment, and product quality.
• Maintained showroom presentation and visual merchandising in alignment with seasonal trends and marketing strategies.
• Handled administrative duties including scheduling, reporting, sales tracking, and budget oversight.
• Played a key role in growing the business through local networking, referrals, and repeat clientele.

• Manage the ordering process for goods from Turkey, ensuring timely and accurate inventory replenishment.

REFERENCE:

(773) 892-4630 - Nargiz Erbol (the manager).

Responsibilities:

• Assisted the lead teacher in implementing daily lesson plans and activities.

• Supported classroom management by maintaining a positive and inclusive atmosphere.

• Provided individual attention and guidance to students, fostering their social and emotional development.

• Assisted with the preparation and organization of teaching materials and resources.

• Supported students during group activities, ensuring their safety and engagement.

• Monitored students' progress and behavior, communicating observations to the lead teacher.

• Collaborated with the lead teacher and other staff members to create a stimulating learning environment.