Jeanie Johnson
385 Parkburg Rd,Tennessee
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Correctional Officer
Madison County Sheriffs Office
01.2019 - Current
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Receptionist
West Tennessee Transitional Care
01.2013 - 01.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Correctional Officer
Whiteville Correctional Facility
01.2003 - 05.2009
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Education
High School Diploma -
South Side High School
Jackson, TN05.1996
Skills
- Crisis Management
- Records Management
- Prisoner Transport
- Inmate monitoring
- Contraband Seizure
- Policy Enforcement
Certification
FBI trained in defensive tactics-APR 2023
Tennesseee Correctional Institute Basic officers course-2019
Whiteville Correctional Facility Officers Academy- 2003
Timeline
Correctional Officer
Madison County Sheriffs Office
01.2019 - Current
Receptionist
West Tennessee Transitional Care
01.2013 - 01.2019
Correctional Officer
Whiteville Correctional Facility
01.2003 - 05.2009
High School Diploma -
South Side High School
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