Jeanie Kurth
South Milwaukee
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in accounts receivables, customer service, and account reconciliation. Versed in solving both simple and complex problems with research , due diligence and an open minded approach.
Overview
11
11
years of professional experience
Work History
Billing & Customer Service Specialist
KM Logistics LLC
07.2021 - 07.2023
- Prepared completed loads for invoicing, matching supported documentation and researched any discrepancies.
- Executed billing tasks and recorded information in company database.
- Followed up with appropriate parties to obtain prompt payments.
- Verified and organized all payment remittance for reconciliation.
- Primary contact for all brokered loads from processing to payment.
Operation Contract Manager
TopHAT Logistical Solutions
09.2019 - 04.2021
- Administered billing for clients and payroll allocations for contractors.
- Established transparent service and pay expectations with independent contractors and clients
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw route assignments and completions for 5 separate locations, ranging from 10-15 total vehicles.
- Created daily set of tasks to ensure appropriate attention as given to each contractor and client while maintaining corporate fee suggestions.
Assistant Store Manager /Print Manager
Office Max / Office Depot
10.2012 - 06.2018
- Performed daily time and attendance monitoring, resolutions and weekly submissions.
- Recruited, hired, completing on-boarding procedures and trained new employees.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Bachelor of Science -
Southern Illinois University Carbondale
Carbondale, ILSkills
- Invoicing / Billing Process
- Billing Dispute Resolution
- Accounts Receivable (AR)
- Data Entry
- Analytical Skills
- Problem Solver
- Customer Service
- PCS- Transportation Management Systems
- Microsoft Office Applications
- Netsuite
- Various Time & Attendance/ Payroll Software
Timeline
Billing & Customer Service Specialist
KM Logistics LLC
07.2021 - 07.2023
Operation Contract Manager
TopHAT Logistical Solutions
09.2019 - 04.2021
Assistant Store Manager /Print Manager
Office Max / Office Depot
10.2012 - 06.2018
Bachelor of Science -
Southern Illinois University Carbondale
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