Jeanine Cantrell
Denton,TX
Summary
Results-driven supervisor with expertise in mentoring and coaching teams. Successfully streamlined workflows, enhancing operational efficiency and staff productivity. Committed to fostering a positive culture and aligning cross-functional projects with organizational goals.
Overview
9
9
years of professional experience
Work History
Supervisor
Conifer Healthcare Solutions
Frisco, TX
02.2017 - Current
- Streamlined departmental workflows, enhancing operational efficiency and service delivery.
- Led team in implementing process improvements, resulting in increased staff productivity.
- Mentored new employees on best practices and compliance protocols, fostering a knowledgeable workforce.
- Coordinated cross-functional projects to ensure alignment with organizational goals and objectives.
Education
Business Management
Devry
Irving, TXSkills
- Supervise, mentor, and develop a team of Contract Center Representatives
- Conduct regular 1:1 coaching sessions and performance evaluations
- Provide documented performance feedback tied to KPIs
- Support onboarding and training of new employees
- Promote a positive, and customer-focused culture
Timeline
Supervisor
Conifer Healthcare Solutions
02.2017 - Current
Business Management
Devry