Summary
Work History
Education
Skills
References
Languages
Timeline
Generic

Jeanine Godoybaca

Chino Hills,CA

Summary

Talented, ambitious, resourceful, high energy individual. 5 years of Customer service experience, operation and business administration. Training and development of community leaders, based on a diagnostic. Proven record of success, growth and customer satisfaction and retention.

Work History

Store Manager Site 239

United Pacific
Canoga Park
  • Employee management, Financial and Inventory duties, register transactions, customer service Tobacco sales, In charge of safety procedures, stocking and pricing & maintain station appearance
  • Capable of resolving customer complaints and balancing inventory, reviewing surveillance video upon cashier tasks and supervise Lotto transactions
  • In charge of Staff training in Spanish or English and Delegate/Assign cleaning responsibilities to maintain station appearance
  • Schematic reset yearly.

Rural Facilitator coordinate

Organization of American States ,OEA
  • In charge of training rural leaders in the north side of Nicaragua, about laws that can help and protect them
  • Coordinate with law enforcement &leaders the support they needed at the time.

Co-Management of protected areas coordinator

American Embassy in Nicaragua
  • In charge of training and development the local community, support the economic growth through different tasks.

Customer Service Representative

Target
08.2018 - 01.2019
  • In charge of making the guest N 1priotity, set schematics according to store guidelines, handling money in an effective way.

Education

Bachelors degree in Psychology -

Central America University
01.1998

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Customer Service Management
  • Training and mentoring
  • Store operations

References

  • Susana Cabrera, District manager United Pacific, 213-822-6538
  • Clara Olivas, Auditor, United Pacific, 213-321-0896
  • Sebastian De Los Santos, Store manager United Pacific, 818-624-1650

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Target
08.2018 - 01.2019

Store Manager Site 239

United Pacific

Rural Facilitator coordinate

Organization of American States ,OEA

Co-Management of protected areas coordinator

American Embassy in Nicaragua

Bachelors degree in Psychology -

Central America University

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Jeanine Godoybaca