Dedicated professional with a track record of enhancing client satisfaction at the Center for Healing Arts and Massage through expert deep tissue and Swedish massage techniques. Adept at heavy lifting and maintaining high safety standards, demonstrated during tenure at Stellantis. Excels in teamwork and professional ethics, consistently achieving targets and fostering positive client relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Massage Therapist
Center for Healing Arts and Massage
Sterling Heights, MI
03.2023 - Current
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Provided clear, concise instructions to clients to prepare for massage services.
Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Line Operator
Stellantis
Sterling Heights, MI
02.2013 - 03.2021
Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
Collaborated with team members to achieve daily production targets and consistently meet deadlines.
Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
Checked inventory supply and stock bins to maintain proper stock levels.
Coordinated with other departments to ensure seamless workflow, contributing to overall efficiency.
Nurse Assistant
Heartland Health Care Center
Plymouth, MI
12.2009 - 02.2013
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.