JEAN JACQUES WAKU

- Operated register and assisted with troubleshooting minor technical issues

- Handled printing price tickets and generating daily inventory and sales reports using store systems - Supported team with ticketing errors, reprints, and ensured data accuracy

- Trained new associates on basic system functions related to pricing and reporting

- Demonstrated reliability, punctuality, and strong attention to detail in all tasks

- Provided customer support and handled returns and exchanges through POS systems

- Assisted with merchandise markdowns using handheld scanners and updated pricing systems - Reported register discrepancies and system errors to management for resolution

- Maintained organized stockroom with accurate back-end tracking - Built strong problem-solving and multitasking skills in a high-traffic environment

• Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
• Expedited order processing time with proficient use of warehouse management software and scanning equipment.
• Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
• Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.