Summary
Overview
Work History
Education
Skills
References
Timeline
AdministrativeAssistant
Jean Marie Reinhart

Jean Marie Reinhart

Covington,GA

Summary

Detail-oriented and dependable Administrative Professional with over 7 years of experience supporting medical and business offices. Skilled in customer service, scheduling, and insurance verification with a proven ability to manage multiple priorities efficiently in fast-paced environments. Known for maintaining accuracy, confidentiality, and professionalism while ensuring a smooth workflow and a positive customer experience.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Northeast Automotive & Diesel
12.2024 - Current

- Manage day-to-day administrative operations, ensuring efficient office workflow.
- Greet and assist customers, handle phone and email inquiries, and coordinate appointments.
- Maintain organized records, invoices, and service documentation.
- Support management with scheduling, billing, and communication between technicians and customers.
- Contribute to a professional, customer-focused environment.

Medical Administrative Assistant

Zaman Pediatrics
09.2018 - 12.2024

- Greeted patients, scheduled appointments, and managed a busy front office with professionalism and care.
- Verified patient insurance coverage and ensured accurate data entry into the medical system.
- Processed payments, prepared daily financial reports, and balanced registers.
- Managed time-sensitive administrative tasks while maintaining compliance with HIPAA standards.

Patient Referral Coordinator

Kidspeech
05.2021 - 05.2022

- Coordinated with healthcare providers to verify insurance and secure pre-authorizations for treatment.
- Analyzed insurance policies and verified patient eligibility across multiple platforms.
- Ensured accurate documentation for referrals and patient communications.

Medical Administrative Assistant

Atlanta Gastroenterology and Associates
11.2008 - 08.2015

- Scheduled appointments, managed front-desk operations, and maintained patient records.
- Collected and posted payments, balanced daily financial registers, and prepared reports.
- Delivered excellent service while managing confidential medical and financial information.

Education

High School Diploma -

Grayson High School
Loganville, GA
05-2006

Diploma - Medical Administrative Assistant

Everest Institute
Norcross, GA
09.2008

Skills

    -Administrative & Clerical Support
    -Customer Service Excellence
    -Appointment Scheduling & Coordination
    -Insurance Verification & Billing (CMS 1500, ICD, CPT, HCPCS)
    -Data Entry & Record Management
    -Financial Reporting & Payment Posting
    -HIPAA Compliance
    -Microsoft Word, Excel, Alta Program
    -Strong Multitasking & Time Management

References

Upon Request

Timeline

Administrative Assistant

Northeast Automotive & Diesel
12.2024 - Current

Patient Referral Coordinator

Kidspeech
05.2021 - 05.2022

Medical Administrative Assistant

Zaman Pediatrics
09.2018 - 12.2024

Medical Administrative Assistant

Atlanta Gastroenterology and Associates
11.2008 - 08.2015

High School Diploma -

Grayson High School

Diploma - Medical Administrative Assistant

Everest Institute
Jean Marie Reinhart