Jeanna Fullard
HR Professional
Austin,TX
Summary
Human Resources Professional offering 10+ years of industry experience and development of high-performing teams through talent acquisition, HR operations, and organizational development. Proven record of working with senior managers to establish partnerships to meet performance goals. Robust background in overseeing hiring practices, designing pay structures, developing employee policies, managing benefits administration, and working with executive team to develop talent acquisition and retention goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Talent Acquisition Specialist
Cintra
Austin, TX
02.2022 - Current
- Plan and execute recruitment events to source local, national, and international talent.
- Manage full-cycle recruiting processes for managerial, technical, and executive-level exempt vacancies.
- Decreased time to fill metrics from 90-120 days to 30-45 days.
- Increased staffing processes and efficiencies by 87%.
- Establish relationships with top Universities and oversee company’s trainee graduate program, Challenge.
- Create and distribute weekly, monthly, and quarterly reports to measure recruiting metrics.
- Design and execute talent acquisition strategies to enhance organization's visibility in key recruiting markets.
Interim Human Resources Manager
Cintra/I-66 Express Mobility Partners
Manassas, VA
06.2022 - 12.2022
- Developed hiring and recruitment policies to drive transparent and fair hiring processes.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Counseled leaders and employees regarding employee relation issues, including performance management, facilitation of formal/informal complaints to resolution, discipline, and/or terminations in line with local and business legal compliance.
- Partnered with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.
- Worked with Cintra US and Brokers to analyze and modify benefits plans to establish competitive programs and ensure compliance with legal requirements.
Human Resources Supervisor (Seasonal)
UPS
Round Rock, TX
09.2021 - 12.2021
- Developed and managed recruitment process, sourcing as many as 500 candidates each season to fill key positions.
- Implemented workforce planning knowledge to monitor hiring plans and devise recruiting strategies.
- Researched, prepared, and delivered presentations and conducted new hire orientation sessions.
- Conducted employment interviews and extended job offers.
- Supervised exit interviews and off-boarding process for resigned and terminated employees.
- Reduced HR budget by 56% by developing new processes and improving workflow.
Human Resources Manager
Paradies Lagardere
Austin, TX
04.2019 - 03.2020
- Effectively led a team of HR Associates on the execution of HR policies and processes and full-cycle recruiting to ensure company metrics were fulfilled and compliance.
- Conducted effective employee relations investigations along with analyzing and mitigating organizational risk.
- Developed professional training and development programs for front-line employees and managers.
- Assisted in implementing the organization's performance management process through coaching, educating, and providing feedback.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
HR Operations Analyst (Contractor)
NXP Semiconductors
Austin, TX
10.2018 - 03.2019
- Supported US & Global HR Managers with reduction in force activities and managed HRIS transaction processing.
- Generated specialized reports to ensure EEOC, auditing, and operations compliance.
- Interfaced with HR Managers and HR Help Desk to ensure timely and accurate completion of processing for voluntary and in-voluntary separations.
- Conducted new hire orientation for interns, contractors, and permanent employees.
- Reviewed and processed unemployment claims.
- Evaluated performance benchmarks and established review metrics for future tracking.
- Mitigated operational and financial risks by researching and recommending process improvements.
Human Resources Generalist
Integral Care
Austin, TX
11.2017 - 04.2018
- Supported implementation and administration of policies and programs for an employee population of 1000+ employees.
- Provided advice to management on HR issues to ensure the consistent application of practices in compliance with legal requirements and company policies to include: counseling, coaching regarding disciplinary actions, terminations, performance management, and compliance investigations.
- Monitored and evaluated employee satisfaction and attrition levels and recommended strategies, programs, and activities to improve employee engagement and retention.
- Supported the HR-Director with benefits enrollment, leaves administration, organizational development, and succession planning.
- Partnered with leadership team to facilitate strategic planning.
- Performed sensitive and confidential workplace investigations into job safety incidents, conduct and/or policy violations and created detailed reports of all incidents.
Human Resources Specialist
G&A Partners
Round Rock, TX
04.2016 - 11.2017
- Responded to and reviewed unemployment wage verification appeals from the Texas Workforce Commission.
- Researched, collected, and analyzed statements and documents to present as evidence for the Client/Employer during appeal hearings.
- Serviced the human resources and claim appeal needs for various Texas state agencies.
- Increased data collection accuracy by recording client account information with zero discrepancies.
- Decreased HR costs and risks and saved over $1.2 million annually while increasing third-party vendor productivity.
Human Resources Business Partner
Verizon Wireless
Austin, TX
07.2012 - 12.2015
- Responsible for conducting salary market analysis and calculated salary offers.
- Facilitated new hire orientation, sexual harassment training, and various professional development courses.
- Provided analytical support with system management and report generation via PeopleSoft and Cognos.
- Conducted employee exit interviews.
- Made recommendations for and administered corrective action to employees in violation of company policies.
- Implemented improvements to performance management processes.
- Conducted employee relations investigations, including safety complaints, allegations of harassment and civil rights issues.
Education
Bachelor of Science - Human Resource Management
Capella University
Minneapolis, MN09.2014
Associate of Science - Business Administration
Baltimore City College
Baltimore, MD06.2009
Certificate: Java Stack/Web Development - Web Development
Tech Talent South
Austin, TX03.2021
Certificate: Hospitality And Tourism Management - Hospitality Administration And Management
Florida Atlantic University
Boca Raton, FL05.2020
Skills
- Benefits administration
- Strategic planning
- PeopleSoft
- Performance management
- Workday
- ADDIE training model
- Employee engagement
- Training and development
- UltiPro
- Boolean searching
- Employee relations
- Talent management
Certification
- Certified Notary Signing Agent
- Certified Notary Public
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If one is lucky, a solitary fantasy can totally transform one million realities.
Maya Angelou
Timeline
Interim Human Resources Manager
Cintra/I-66 Express Mobility Partners
06.2022 - 12.2022
Senior Talent Acquisition Specialist
Cintra
02.2022 - Current
Human Resources Supervisor (Seasonal)
UPS
09.2021 - 12.2021
Human Resources Manager
Paradies Lagardere
04.2019 - 03.2020
HR Operations Analyst (Contractor)
NXP Semiconductors
10.2018 - 03.2019
Human Resources Generalist
Integral Care
11.2017 - 04.2018
Human Resources Specialist
G&A Partners
04.2016 - 11.2017
Human Resources Business Partner
Verizon Wireless
07.2012 - 12.2015
Bachelor of Science - Human Resource Management
Capella University
Associate of Science - Business Administration
Baltimore City College
Certificate: Java Stack/Web Development - Web Development
Tech Talent South
Certificate: Hospitality And Tourism Management - Hospitality Administration And Management
Florida Atlantic University
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