Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeanne Bondoc

Vallejo,CA

Summary

Friendly and dependable professional with over 5 years of experience in high-volume, customer-facing environments. Recognized for creating positive first impressions, building rapport quickly, and providing thoughtful, detail-oriented support. Passionate about helping others feel welcome and cared for, with strong communication skills, excellent organizational habits, and a commitment to a smooth, patient-focused experience. Bilingual in English and Tagalog, with the ability to connect with anyone.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
Napa, CA
09.2022 - Current
  • Greet and assist up to 400 customers per shift with a positive, welcoming attitude.
  • Promote rotating product specials and educate customers on in-store promotions.
  • Package customer orders with care and attention to their preferences.
  • Monitor inventory, resolve discrepancies, and analyze product performance.
  • Follow merchandising guidelines for hundreds of products on a weekly basis.
  • Train and onboard new employees on procedures and POS systems.

Sales Associate/Cashier

Macy's
Walnut Creek, CA
04.2019 - 03.2020
  • Drove sales by recommending products and informing customers of store promotions.
  • Managed opening and closing procedures, handled cash, and processed high-volume transactions.
  • Promoted store credit card sign-ups to meet sales goals and increase customer loyalty.
  • Provided high-level customer service and resolved conflicts professionally.
  • Maintained health and safety standards during the COVID-19 pandemic.

Sales Associate/Cashier

Shoe Palace
Concord, CA
09.2018 - 12.2018
  • Organized merchandise displays and maintained clean, inviting store layout.
  • Assisted customers in selecting styles based on preferences and current trends.
  • Handled POS transactions including returns, exchanges, and refunds.

Education

Associate Degree for Transfer (ADT) - Business

Diablo Valley College
Concord, CA
05.2025

Highschool Diploma -

Jesse Bethel High School
Vallejo, CA
06.2018

Skills

  • Excellent verbal and written communication
  • Friendly, warm, and customer-focused
  • Detail-oriented and highly organized
  • Proficient in Microsoft Office and Windows
  • Comfortable handling high call volumes and patient interactions
  • Skilled in record-keeping and maintaining confidentiality
  • Bilingual: English and Tagalog

Certification

Basic Life Support (BLS) for Healthcare Providers, 03/26

Timeline

Crew Member

Trader Joe's
09.2022 - Current

Sales Associate/Cashier

Macy's
04.2019 - 03.2020

Sales Associate/Cashier

Shoe Palace
09.2018 - 12.2018

Associate Degree for Transfer (ADT) - Business

Diablo Valley College

Highschool Diploma -

Jesse Bethel High School

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