Jeanne Caron
Centerville
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced, stressful environments. Offering sharp attention to detail and strong decision making skills to manage multiple tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Aircraft Loadmaster
United States Air Force Reserve
07.2022 - Current
- Enhanced aircraft loading efficiency by implementing precise load planning and distribution techniques.
- Ensured safe and efficient aircraft operations by conducting thorough pre-flight checks on both cargo and passengers.
- Collaborated with pilots and aircrew to address any in-flight issues, ensuring smooth operations during each flight mission.
- Used both manual and electronic methods to compute aircraft weight and balance.
Financial Management Technician
United States Air Force Reserve
09.2018 - 06.2022
- Operate multiple government systems, including resource management system, document retention system, financial document inquiry system, and other acquisition related systems.
- Proficient in WebDMO, DTS, RTS, Arrows, UTAAPS, CMS, Microsoft Excel and Office Suite
- Scrutinize all documentation/transactions, validates quality of data for accuracy and within compliance with FIAR requirements, inputs information to appropriate system
- Research, interpret guidance/procedures to streamline documentation; provide clear, concise guidance to units on updated procedures to include orders processing, required documentation for various programs and voucher related issues
- Manage high volume of emails, calls, and walk-in customers daily
- Assist members via telephone, email and walk-ins with financial inquiries including debts, underpayments, deployment entitlements, and a multitude of various questions
- In-processing and out-processing members
- Perform various administrative functions, including filing paperwork, delivering mail, sorting mail, and office cleaning
Client Relations
Eastern Account System Inc.
03.2017 - 01.2018
- Acted as liaison between Eastern Accounts clients and incoming disputes from debtors and lawyers
- Supported client needs by fielding diverse questions about issues such as current prices and policies and upcoming company changes
- Monitored accounts for compliance with established payment plans and flagged those in violation
- Established good rapport with clients of Eastern Accounts to resolve debtor disputes
- Recorded daily dispute letters followed by taking action on credit reports
- Developed monthly reports through Microsoft Excel to communicate percentages of activity and collections being made between debtors and Eastern Accounts debt collectors
Front Desk Receptionist
New Mexico Sports And Wellness
07.2016 - 12.2016
- Answered multi-line phone system, responded to questions and transferred calls to correct departments and personnel
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Reported facility and room maintenance problems to appropriate personnel for immediate attention
- Provided guests with excellent service, including making reservations and setting up tours of the facility
Teller
Bank Of The West
02.2016 - 06.2016
- Executed customer transactions, including deposits, withdrawals, money orders and checks rapidly and efficiently
- Identified sales opportunities and referred customers to new deals and promotions
- Checked amount details and fraud markers for transactions such as checks and money orders, and currency
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
Barista
The Grove Cafe & Market Albuquerque New Mexico
11.2014 - 12.2015
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Restocked display cases with attractive arrangements to promote specialty food items
- Controlled line and crowd with quick, efficient service
- Maintained regular and consistent attendance and punctuality
- Trained new team members with positive reinforcement and, encouragement
Barista Cashier
Masterpiece Delicatessen
08.2013 - 10.2014
- Elevated customer loyalty by using strong personal skills to resolve customer problems
- Learned every menu preparation to meet all customer needs
- Performed closeout after every shift, closing down systems, clean up and correctly balance drawers at the end of each shift
Education
Some College (No Degree) -
Central Michigan University
Mount Pleasant, MISome College (No Degree) -
Central New Mexico Community College
Albuquerque, NMSkills
- Excellent time management and planning skills
- High attention to detail
- Team player and able to work well with diverse groups of people
- Computer literacy
Timeline
Aircraft Loadmaster
United States Air Force Reserve
07.2022 - Current
Financial Management Technician
United States Air Force Reserve
09.2018 - 06.2022
Client Relations
Eastern Account System Inc.
03.2017 - 01.2018
Front Desk Receptionist
New Mexico Sports And Wellness
07.2016 - 12.2016
Teller
Bank Of The West
02.2016 - 06.2016
Barista
The Grove Cafe & Market Albuquerque New Mexico
11.2014 - 12.2015
Barista Cashier
Masterpiece Delicatessen
08.2013 - 10.2014
Some College (No Degree) -
Central Michigan University
Some College (No Degree) -
Central New Mexico Community College
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