Jeanne Cosentino
Eau Claire,WI
Summary
Results-driven Accounts Payable Analyst with 7+ years of experience in verifying and processing all accounts payable documents. Proficient in conducting meticulous research and resolving outstanding payment issues. Recognized for exceptional problem-solving abilities, bringing a systematic approach and strong attention to detail to their work. Someone with excellent time management skills, highly motivated and adaptable, continuously acquiring new skills to consistently surpass expectations. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
Work History
Accounts Payable Specialist
WB Manufacturing
10.2024 - 12.2024
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
- Utilized 3-way match verification method
- Used Great Plains and Insights accounting software
- Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
- Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
- Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
Lease Payables Specialist
FOOTLOCKER.COM INC
10.2022 - 04.2024
- Ensured all modifications to accounts adhered to lease requirements and internal thresholds
- Utilized SQL queries to extract data from PeopleSoft accounting and Lucernex systems
- Managed accurate payment processing of 100-140 invoices weekly by entering data into PeopleSoft and Lucernex systems to ensure prompt payment to landlords.
- Obtained all necessary reviews and approvals for modifications to lease financials
- On a weekly basis reviewed and reconciled 50 + landlord billings/statements with actual payments made
- Demonstrated proactive approach in identifying and resolving issues promptly
- Developed and maintain positive relationships with landlords through effective communication and negotiation strategies
- Established and maintained effective communication channels with Real Estate departments worldwide
- Possessed the ability to effectively read and comprehend complex lease language
- Demonstrated flexibility by consistently performing additional tasks as assigned by management.
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Team Sales Accounting Analyst
EASTBAY/FOOTLOCKER.COM INC
07.2021 - 10.2022
- Confirmed Dropship orders by verifying all information in the controller/vendor invoice/purchase order matched, then closing appropriate items in the controller
- Monitored progress to ensure invoices were processed timely and accurately
- Analyzed invoices and controller orders to appropriately match them for payment
- Oversaw and implemented adjustments in average costs to ensure precise invoicing and order fulfillment
- Investigated issue invoices, taking necessary steps to fix issues and satisfy vendors
- Processed RAs to ensure that the correct General Ledger (GL) account was used and accurately recorded in financial transactions
- Corresponded with Dropship and Vendor Relations on invoice processing questions/issues
- Preserved high performance and increased departmental efficiencies through constructive suggestions to management.
- Enhanced financial accuracy by conducting thorough analysis and reconciliation of accounts.
- Mentored junior team members, sharing knowledge and expertise to promote professional growth within the department.
- Researched billing and invoice problems and resolved issues in compliance with established standards.
- Streamlined accounting processes for increased efficiency and reduced errors.
- Reconciled accounts and resolved both internal variances and discrepancies in external documentation.
- Managed multiple simultaneous projects, ensuring timely completion and accurate results in a fast-paced environment.
- Improved financial reporting timeliness by automating data input and report generation tasks.
- Invoiced customers for purchases of goods and services to adhere to accounting standards and generate revenues.
- Delivered reports to company leaders focusing on financial accounting, cost accounting and sales data to guarantee that organizational objectives aligned with daily operations management.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Identified, recommended and executed opportunities to enhance accounts receivable and billing processes to meet finance requirements.
- Liaised cross-functionally with Dropship team to resolve changes or modifications to revenue recognition or invoicing process.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using PeopleSoft
- Supported management by processing invoices and documents with consistent on-time delivery.
- Entered figures using 10-key calculator to compute data quickly.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Managed and responded to correspondence and inquiries from customers and vendors.
Team Sales Dropship Specialist
EASTBAY/FOOTLOCKER.COM INC
04.2014 - 07.2021
- Managed keying, tracking, and closing of 200+ dropship orders weekly for all Team Sales divisions
- Weekly was responsible for creating and modifying 200+ SKUs in the system to ensure accurate product listings and inventory management
- Resolved issue e-mails promptly
- Showcased excellent Customer Service-internal/external
- Validated 75-120 vendor invoices accurately and promptly daily
- Coordinated Team Sales returns by requesting return authorizations and shipping returns
- Aided other departments with backlogs (Art Department)
- Trained new hire Dropship Specialists, SSRs and Sales Reps on dropship procedures.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Streamlined project delivery processes, reducing completion times significantly.
- Increased efficiency by automating routine tasks with software solutions.
- Improved team collaboration by initiating regular strategy meetings.
- Developed training materials to enhance staff proficiency and productivity.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Restructured customer service process, ensuring quicker response times.
- Gathered, organized and input information into digital database.
- On weekly basis generated 3 reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Team Road Sales Support
EASTBAY/FOOTLOCKER.COM INC
04.2013 - 04.2014
- Processed 40+ sales order weekly
- Managed 30+ emails and phone calls daily
- Increased sales efficiency by streamlining processes and implementing time-saving strategies.
- Supported account managers in achieving their quotas by providing administrative assistance during high-pressure periods.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Recorded accurate and efficient records in customer database.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Consulted with businesses to supply accurate product and service information.
Payment Verification Specialist
EASTBAY/FOOTLOCKER.COM INC
09.2012 - 04.2013
- Managed approximately 40 incoming phone calls, made 30 out going phone calls and verified over 50 sales orders daily.
- Maintained a high level of professionalism when interacting with external parties during the verification process.
- Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
- Adhered to strict deadlines for completing verifications, ensuring prompt delivery of results to clients.
- Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
- Participated in regular performance reviews, using constructive feedback as an opportunity for growth and development within my role as a Verification Specialist.
- Applied problem-solving skills when faced with challenges or discrepancies during the verification process, seeking guidance from supervisors when needed.
Education
Bachelor Of Applied Science - Business Management, Business Administration
Rasmussen College
Wausau, WISkills
- Strong organizational, analytical, and time management skills
- Strong ability to communicate, both verbal and written
- Proactive nature, ability to assess situations to determine necessary escalation for decision making
- Sought after by leadership to work with new platforms/systems to develop processes
- Reliability, Ability to work with minimal supervision
- Adaptability and Flexibility
- Team Leadership
- Proficient in Excel, Outlook, SharePoint, Word,
- Documentation Management
- Accounts Payable
- Vendor Management
- Issue Research
- Experience with accounting software; PeopleSoft, OnBase, Great Plains, Insights
Accomplishments
- Established a new email for Dropship invoices so invoices are processed faster and more efficiently
- Collaborated in the creation of our SharePoint site for new Dropship invoice verification process.
- Succeeded in improving the collaboration between Dropship/Team/ Vendor Relations and creating stronger relationships with the vendors
- Designed, used, and maintained the Dropship Confluence page that housed dropship SOPs, vendor contact information weblink, and login information
- Developed, presented, used, and maintained Dropship training materials, and several SOPs for the dropship returns process
- Spearheaded, used, and maintained new processes such as The Invoice Verification process to streamline the three-way verification process to increase efficiency, accuracy, and promptness of invoice payment
- Created the process to validate vendor invoices remotely
- Implemented Open Orders process to streamline profits allocation management and enhance efficiency
- Opened with 64 vendors to order online through their portals getting separate logins for the Dropship Team
- Worked with vendors to get access to their invoice portals to improve issue resolution and timely payment
Timeline
Accounts Payable Specialist
WB Manufacturing
10.2024 - 12.2024
Lease Payables Specialist
FOOTLOCKER.COM INC
10.2022 - 04.2024
Team Sales Accounting Analyst
EASTBAY/FOOTLOCKER.COM INC
07.2021 - 10.2022
Team Sales Dropship Specialist
EASTBAY/FOOTLOCKER.COM INC
04.2014 - 07.2021
Team Road Sales Support
EASTBAY/FOOTLOCKER.COM INC
04.2013 - 04.2014
Payment Verification Specialist
EASTBAY/FOOTLOCKER.COM INC
09.2012 - 04.2013
Bachelor Of Applied Science - Business Management, Business Administration
Rasmussen College
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