Overview
Summary
Skills
Accomplishments
Work History
Education
Software
Work Availability
Timeline
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Jeanne Cosentino

Eau Claire,WI

Overview

13
13
years of professional experience

Summary

Results-driven Accounts Payable Specialist/Analyst with 8+ years of experience in high volume environments verifying and processing accounts payable documents, 3-way matching, G/L coding of A/P invoices, and processing weekly check runs. Adept at conducting meticulous research, reconciling accounts, and resolving outstanding payment issues to ensure timely and accurate vendor payments while maintaining compliance with company policies and accounting standards.

Proficient in Microsoft NAV, PeopleSoft, Great Plains, Insights, and OnBase, with a strong ability to adapt to new financial systems and processes. Recognized for exceptional leadership, problem-solving abilities, and a systematic, detail-oriented approach to optimizing workflows. Highly motivated, proactive, and adaptable, with excellent time management skills and a commitment to continuous learning to enhance efficiency and exceed expectations.

Skills

  • Reliability
  • Adaptability and Flexibility
  • Team Leadership
  • Documentation Management
  • Accounts Payable
  • Vendor Management
  • Issue Research
  • Ability to work with minimal supervision
  • Strong organizational, analytical, and time management skills
  • Proficient in Microsoft NAV, PeopleSoft, Great Plains, Insights, Sage, OnBase, SharePoint, Word, Excel, Outlook, Confluence, Jira, ADP Payroll
  • Sought after by leadership to work with new platforms/systems to develop processes
  • Proactive nature, ability to assess situations to determine necessary escalation for decision making

Accomplishments

  • Achieved Honor Roll for Winter Quarter 2025-Rasmussen University- Bachelors in Business Management.
  • Spearheaded the creation and implementation of the new invoice verification process. This has reduced open orders from over 2k to under 325 in six months.
  • Established a new email for Dropship invoices so invoices are processed faster and more efficiently
  • Collaborated with the management team to create our SharePoint site for the Dropship invoice verification workflow process.
  • Created, maintained, and used all training documentation as it related to the Drop Ship Specialist position and processes.
  • Trained new hire Dropship Specialists, SSRs, and Sales Reps on dropship procedures
  • Succeeded in improving the collaboration between Dropship/Team/ Vendor Relations and creating stronger relationships with the vendors
  • Designed, used, and maintained the Dropship Confluence page and then the SharePoint site that housed dropship SOPs, vendor contact information, weblink, and login information. Creating an organized central resource location
  • Curated the Team Sales Returns Database to streamline TS Returns process for requesting vendor return authorizations. Allowing returns to be processed easier, faster, and more accurately the before.
  • Devised the Team Sales Return process from intake to outbound shipping of processed returns
  • Aided other departments with backlogs (Art Department)

Work History

Operations & Office Manager

Royal Pet Inc. - Contract
04.2025 - 05.2025
  • Spearheaded the development of processes that significantly improved COGS per SKU, order management, and inventory management.
  • Implemented operational efficiencies that effectively reduced shipping costs and enhanced loss prevention.
  • Played a key role in driving special projects and cross-functional initiatives.
  • Effectively coordinated with external vendors to address all IT, insurance, security, and facility requirements.
  • Proactively oversaw office systems, including phone systems, software, and security measures, ensuring seamless operations.
  • Processed payroll using ADP bi-weekly processing
  • Managed job postings, interview coordination, and onboarding
  • Maintained employee files and supported policy updates
  • Answered basic questions around benefits, payroll, and company policies
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Supported AP/AR processing and vendor setup
  • Assisted with bank reconciliations and monthly inventory reports
  • Set up wires for vendor payments as needed

Accounts Payable and Billing Specialist

Universal Services
02.2025 - 03.2025

• Assured accurate and timely processing of 65-120 accounts payable invoices daily in a multi-company/state environment

• Handled intercompany transactions across multiple companies

• G/L coding of A/P invoices

• Credits- reviewed, processed, and applied credits to appropriate accounts.

• Processed weekly accounts payable check runs and impromptu checks as needed by other departments

• Researched and responded timely to both external and internal inquiries

• Ensured all supplier statements were reconciled to verify all invoices had been processed

• Completed special projects on an as-needed basis

• Performed tracking of electronic company assets

• Assisted the accounting team in compiling and creating accurate reporting - weekly, monthly, quarterly, and annually

Accounts Payable Specialist

WB Manufacturing - Contract
10.2024 - 12.2024
  • In a high volume environment utilized 3-way match to compare, match, and key 70-115 purchase orders with invoices daily and recorded necessary information.
  • Ensured timely payments for invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Entered figures using 10-key calculator to compute data quickly.
  • Collaborated with procurement team to resolve discrepancies between purchase orders and invoices
  • Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.

Lease Payables Specialist

FOOTLOCKER.COM INC
10.2022 - 04.2024
  • Utilized SQL queries to extract data from PeopleSoft accounting and Lucernex systems
  • Managed accurate payment processing of 100-140 invoices weekly by entering data into PeopleSoft and Lucernex systems to ensure prompt payment to landlords.
  • Managed the reconciliation of accounts using Excel to ensure accurate financial reporting, reducing discrepancies by 97% through meticulous data analysis and cross-referencing.
  • Demonstrated aproactive approach in identifying and resolving issues promptly
  • Possessed the ability to effectively read and comprehend complex lease language
  • Demonstrated flexibility by consistently performing additional tasks as assigned by management.
  • Followed all company policies and procedures to deliver quality work.

Team Sales Accounting Analyst

EASTBAY/FOOTLOCKER.COM INC
07.2021 - 10.2022
  • In a high-volume environment, utilized a three-way match process to compare, match, and key 75 to 120 invoices daily, ensuring accuracy through verification with controllers, vendor invoices, and purchase orders.
  • Monitored and ensured the timely and accurate processing of invoices while overseeing adjustments in average costs for precise invoice and order fulfillment.
  • Investigated and resolved invoice discrepancies to satisfy vendor inquiries and processed 40 to 60 return authorizations weekly for accurate General Ledger record-keeping.
  • Collaborated with Dropship and Vendor Relations teams to address invoice-related questions and issues, enhancing interdepartmental communication.
  • Improved departmental efficiencies by providing constructive suggestions for management and streamlining accounting processes to reduce errors.
  • Reconciled accounts and resolved variances in internal and external documentation, managing multiple concurrent projects in a fast-paced environment.
  • Enhanced financial reporting timeliness by automating data input and report generation, while preparing spreadsheets using advanced Excel functions, including VLOOKUP.
  • Analyzed ageing reports to identify trends affecting collections and recommended improvements to accounts receivable and billing processes.
  • Worked cross-functionally with the Dropship team to resolve revenue recognition and invoicing process changes.
  • Generated financial reports using PeopleSoft and utilized a 10-key calculator for efficient data entry.

Team Sales Dropship Specialist

EASTBAY/FOOTLOCKER.COM INC
04.2014 - 07.2021
  • Managed end-to-end processing of 200+ dropship orders weekly across all Team Sales divisions, ensuring timely fulfillment and accuracy.
  • Created and maintained over 200 SKUs weekly in inventory systems, contributing to seamless product listing and real-time inventory accuracy.
  • Accurately processed and validated 75–120 vendor invoices daily using 3-way match procedures in a high-volume, fast-paced environment.
  • Provided prompt resolution to issue-related emails, demonstrating strong problem-solving and prioritization skills.
  • Delivered exceptional internal and external customer service, fostering strong relationships and ensuring customer satisfaction.
  • Coordinated product returns for Team Sales, including obtaining return authorizations and managing logistics for return shipments.
  • Conducted performance evaluations, coached staff, and implemented improvements to enhance team productivity and efficiency.
  • Mentored junior team members, providing guidance and support to facilitate onboarding and professional development.

Team Sales Road Support

Eastbay/Footlocker
04.2013 - 04.2014
  • Entered 15 + Orders daily with high accuracy
  • Managed 30+ emails and phone calls daily
  • Collaborated with sales representatives to streamline activities and facilitate information exchange
  • Collaborated with customers to ensure their needs are met and address any concerns
  • Collaborated with internal teams to optimize processes and improve communication channels
  • Managed inventory levels to ensure optimal stock levels are maintained proactively
  • Successfully followed orders and guidelines throughout the entire decoration process, ensuring timely completion and high-quality results
  • Assisted other team members with questions and order placement.

Education

Associate of Applied Science - Business Management, Business Administration

Rasmussen College
Wausau, WI

Software

PeopleSoft

MicroSoft NAV

Great Plains

Insights

Sage

OnBase

SharePoint

Confluence

Jira

Word

Excel

Outlook

Microsoft 365

ADP Payroll

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations & Office Manager

Royal Pet Inc. - Contract
04.2025 - 05.2025

Accounts Payable and Billing Specialist

Universal Services
02.2025 - 03.2025

Accounts Payable Specialist

WB Manufacturing - Contract
10.2024 - 12.2024

Lease Payables Specialist

FOOTLOCKER.COM INC
10.2022 - 04.2024

Team Sales Accounting Analyst

EASTBAY/FOOTLOCKER.COM INC
07.2021 - 10.2022

Team Sales Dropship Specialist

EASTBAY/FOOTLOCKER.COM INC
04.2014 - 07.2021

Team Sales Road Support

Eastbay/Footlocker
04.2013 - 04.2014

Associate of Applied Science - Business Management, Business Administration

Rasmussen College
Jeanne Cosentino