Summary
Overview
Work History
Education
Skills
Timeline
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Jeanne Goyette

Customer Success and Training Expert
North Brookfield,MA - Massachusetts

Summary

Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills. Highly motivated to secure an entry-level Section 8 Program Representative position and contribute to the team's success. Committed to assisting in achieving company goals and providing exceptional support. Eager to utilize a hardworking nature and passion for delivering excellent results.

Overview

19
19
years of professional experience

Work History

Customer Success and Training Expert

MLS Property Information Network
2005.07 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Excellent communication skills, both verbal and written.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Recorded and edited videos to facilitate remote learning.
  • Facilitated virtual, in-person and blended learning sessions.

Education

Associate of Science - Human Services

Quinsigamond Community College
Worcester, MA
12.2024

Skills

  • Presentations
  • Scheduling
  • Problem-Solving
  • Public Speaking
  • Outstanding communication skills
  • Interpersonal and Social Skills
  • Team Collaboration
  • Call Management
  • Recordkeeping strengths
  • Multitasking and Organization
  • Creative and Resourceful
  • Client Relationships

Timeline

Customer Success and Training Expert

MLS Property Information Network
2005.07 - Current

Associate of Science - Human Services

Quinsigamond Community College
Jeanne GoyetteCustomer Success and Training Expert