Jeanne Grace
Savage, MN 55.78,MN
Summary
Goal-driven Operations Supervisor with many years of progressive industry experience. Exceptional business acumen, administrative strengths, and program management abilities.
Overview
9
9
years of professional experience
Work History
Associate Operations Coordinator
CH Robinson
Eden Prairie, MN
05.2015 - 06.2024
- Update assigned loads with most current and detailed shipping status
- Investigate issues which may cause a delay that occur in the normal shipping time and note them in the load.
- Contact carrier via phone or email to find out shipping status and update accordingly so customer is aware of the delay and reason.
- Deliver out any shipments that have been delivered to the customer with the date carrier delivered.
- Complete shipping updates in the allotted time-frame according to customer agreement.
- If carrier needs more information in order to deliver, contact the Account Manager for assistance if the information needed is not available in the load or special instructions on the Bill Of Lading.
Education
Associate of Applied Science - Small Business Management
Minnesota School of Business
Shakopee, MN12-2014
Skills
- Logistics Coordination
- Customer Invoicing
- Administrative management abilities
- Training Management
- Customer Relations
- Excellent interpersonal skills
- Demonstrated written and verbal communication skills
- Demonstrated ability to work individually and in a team environment
- Exceptional telephone etiquette
- Proven dependability and strong work ethic
Affiliations
- Participated in raising funds and acquiring donations for JDRF for several years
- Participated in acquiring donations for 5 plus years for Robinson Cares Silent Auction.
Timeline
Associate Operations Coordinator
CH Robinson
05.2015 - 06.2024
Associate of Applied Science - Small Business Management
Minnesota School of Business