Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Clinical Account Manager of the Year
Websites
Timeline
Generic
Jeanne Harman

Jeanne Harman

Director of Business Development
Pella

Summary

Skilled Business Development leader offering 20 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

21
21
years of professional experience
7
7
Certificates

Work History

Pre-Hospital Account Manager

Laerdal Medical
03.2025 - Current
  • Enhanced client satisfaction by effectively managing hospital accounts and addressing concerns in a timely manner.
  • Participated in ongoing training sessions and workshops to stay current on best practices, emerging trends and technologies in the healthcare sector.
  • Develop and implement strategic plans to maximize market share within assigned territory.
  • Increase client retention rates by consistently exceeding expectations and delivering on performance objectives.
  • Assist with the development of marketing materials and digital content to better showcase product offerings and drive client engagement.

Consultant - Organizational Development

Device Strategy Solutions
01.2024 - Current
  • Streamlined operations by identifying inefficiencies and implementing process improvements throughout the organization.
  • Partnered with HR departments to develop recruitment strategies that attracted top-tier talent for critical roles.
  • Contributed to the development of innovative medical devices by sharing insights from clinical experience with manufacturers during design stages.
  • Conducted thorough market research to identify new opportunities and trends in the medical device industry.
  • Collaborated with executive teams to create strategic plans for company-wide initiatives.


Director of Business

AdvancedCPR Solutions
10.2021 - 03.2024
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.

Account Manager Temperature Management

ZOLL
09.2014 - 10.2021
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Developed customized account plans for clients to help them achieve their business goals.


Emergency Room Manager

Unity Point Health Lutheran
08.2012 - 08.2014
  • Implemented new technology solutions streamlining administrative tasks, allowing staff to focus on patient care.
  • Facilitated quick response times during emergencies by developing efficient systems for staff mobilization.
  • Conducted regular audits of Emergency Room inventory to prevent shortages of essential supplies during critical situations.
  • Optimized resource allocation during peak hours, ensuring adequate staffing levels while maintaining cost efficiency.

Clinical Manager

Vidacare
08.2004 - 05.2012
  • Developed targeted strategies for addressing unique client needs, resulting in higher levels of customization and satisfaction.
  • Strengthened relationships with key healthcare providers, fostering trust and collaboration for mutual success.
  • Expanded client base by proactively seeking out new business opportunities within the healthcare sector.
  • Collaborated closely with sales teams to identify potential leads and optimize marketing efforts for maximum impact.
  • Facilitated seamless transitions of new clients into the practice by overseeing onboarding procedures and documentation requirements.

Education

Bachelor of Science - Nursing

Union College
Lincoln, Nebraska United States
05.2001 -

Bachelor of Arts - Social Work

University of Nebraska At Kearney
Kearney, NE
05.2001 -

Skills

Account retention

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved Product Exposure by introducing Educational Sales Tactics to increase revenues by 30% year over year.
  • Achieved Increased Market Penetration through Detailed Implementation Practices that improved efficiency in deployment and training practices leading to increased adoption and ongoing sales.
  • Earned Clinical Account Manager of the Year while working for Vidacare launching new Intraosseous device into market. Gained 75% market share in EMS an 50% in hospital improving the standard of care for patients in emergent situations.
  • Managed team of 80 staff members.
  • Collaborated with team of 30 to achieve Chest Pain Accreditation through the American College of Cardiology

Certification

Miller Heiman Sales Training

Clinical Account Manager of the Year

Vidacare now Teleflex is a was a cutting edge company focusing on vascular access in the critically ill pediatric and adult patient population.  Prior to the EZ-IO System, Intraosseous needles were placed manually by providers and often led to extravasation of the IO site.  The EZ-IO System uses a drill to perfectly place IO access.  I assisted with launching this product in a 10 state area in the Midwest and was the first Manager to achieve over $1 Million dollars in sales of a disposable $99.00 needle.  I was able to speak clinically  to providers, honing educational sales practices in order to launch and gain 75% market share in EMS and 50% market share in hospitals within my territory by year 5 of EZ-IO launch. 

Timeline

Miller Heiman Sales Training

08-2025

Pre-Hospital Account Manager

Laerdal Medical
03.2025 - Current

Consultant - Organizational Development

Device Strategy Solutions
01.2024 - Current

Director of Business

AdvancedCPR Solutions
10.2021 - 03.2024

Account Manager Temperature Management

ZOLL
09.2014 - 10.2021

Emergency Room Manager

Unity Point Health Lutheran
08.2012 - 08.2014

Clinical Manager

Vidacare
08.2004 - 05.2012

Bachelor of Science - Nursing

Union College
05.2001 -

Bachelor of Arts - Social Work

University of Nebraska At Kearney
05.2001 -

Licensed Registered Nurse

05-2000
Jeanne HarmanDirector of Business Development
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