Jeanne Kopp

• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Negotiated with suppliers to reduce material costs, improving profit margins.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Enhanced customer satisfaction with timely and accurate issue resolution.

• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

• Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
• Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
• Established clear performance expectations for staff members which led to increased accountability.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.