Michael Edinger
Kuna,ID
Summary
Detail-oriented Quotations Specialist with strong skills in quoting software and customer relationship management. Committed to delivering accurate and timely quotes while enhancing customer satisfaction through effective communication.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Senior Quotations Specialist
Platt Electric Supply
Boise, ID
12.2018 - Current
- Analyzed customer requests to provide accurate and timely quotes.
- Utilized quoting software to streamline the quoting process efficiently.
- Communicated effectively with customers to clarify requirements and expectations.
- Maintained detailed records of quote requests and responses for future reference.
- Assisted in training new team members on quoting procedures and tools.
- Provided technical support and guidance during the quoting process.
- Leveraged sales techniques and articulated product values to generate new business.
Assistant Manager
Platt Electric Supply
Nampa, Idaho
11.2014 - 12.2018
- Managed daily operations and coordinated team activities to ensure efficiency.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management to create strategies for customer engagement initiatives.
Counter Salesperson
Platt Electric Supply
Nampa, ID
04.2013 - 11.2014
- Assisted customers with product selection and answered inquiries effectively.
- Operated forklifts and pallet jacks to move inventory efficiently.
- Organized and maintained inventory in designated warehouse areas.
Electrical Optical Ordnance Repairer
United States Marine Corps
Camp Pendleton South, California
08.2006 - 06.2011
- Diagnosed mechanical issues using specialized tools and systems.
- Conducted routine maintenance on military vehicles and equipment.
- Collaborated with team members to streamline repair processes.
Education
Bachelor of Science - Business Management
University of Phoenix
06-2015
Skills
- Quoting software
- Efficient quoting
- Technical support
- Data analysis
- Sales techniques
- Customer relationship management
- Technical documentation
- Problem-solving
- Customer relations
- Mentorship programs
- Communication skills
Certification
- Lead 1
- Lead 2
- PACE
Timeline
Senior Quotations Specialist
Platt Electric Supply
12.2018 - Current
Assistant Manager
Platt Electric Supply
11.2014 - 12.2018
Counter Salesperson
Platt Electric Supply
04.2013 - 11.2014
Electrical Optical Ordnance Repairer
United States Marine Corps
08.2006 - 06.2011
Bachelor of Science - Business Management
University of Phoenix