Jeanne Mendazona
Powell Butte,OR
Summary
Independent pharmacy owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
27
27
years of professional experience
Work History
Owner
Hometown Drugs Family Of Stores
06.2005 - Current
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Owner/Community Pharmacist
Hometown Drugs Of Madras
06.1997 - 06.2022
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Implemented a medication therapy management program, optimizing drug regimens for better patient outcomes.
- Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Oversaw the training process for new employees to ensure they were equipped with the necessary skills for success in their roles.
- Managed immunization program, increasing community vaccination rates and promoting public health awareness.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Education
Bachelor of Science - Pharmacy
Oregon State University
Corvallis, OR06.1997
Skills
- Effective leader
- Teamwork and Collaboration
- Small business operations
- Cost Control
- Data Management
- Delegation
- Process Improvements
- Employee Relations
- Customer Retention
- Inventory Tracking and Management
- Customer Service Management
- Decision-Making
- Negotiation
- Verbal and written communication
Timeline
Owner
Hometown Drugs Family Of Stores
06.2005 - Current
Owner/Community Pharmacist
Hometown Drugs Of Madras
06.1997 - 06.2022
Bachelor of Science - Pharmacy
Oregon State University
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