Jeanne Nobriga
Schertz,TX
Summary
People-oriented and calm under stress as skilled Behavioral Therapist focused on helping children. Implements successful treatment plans based on evidence-based practices. Dedicated to building strong support networks with professionals and loved ones.
Overview
19
19
years of professional experience
Work History
Behavioral Therapist
Action Behavior Centers
04.2022 - Current
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Implemented behavioral intervention plans created by clinical supervisors.
- Collected session data to aid in treatment planning and assessment.
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
Bartender
Gather Brewing
04.2022 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Representative
Twins Kitchen
02.2011 - 05.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated new leads through networking and attending industry events.
Sales Manager
Origins Estes Lauder
02.2005 - 05.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Bachelor of Science - Psychology
Santa Clara University
Santa Clara CA05.2010
Skills
Charismatic people person, focused on delivering excellent customer service with strong attention to detail
Languages
American Sign Language
Professional Working
Timeline
Behavioral Therapist
Action Behavior Centers
04.2022 - Current
Bartender
Gather Brewing
04.2022 - 06.2023
Sales Representative
Twins Kitchen
02.2011 - 05.2021
Sales Manager
Origins Estes Lauder
02.2005 - 05.2015
Bachelor of Science - Psychology
Santa Clara University