Hailey Hodges
Cal Ranch
Shelley,USA
1
Certification
3
years of professional experience
Results-driven professional with over three years of experience in customer service, retail sales, and administrative support. Delivers effective communication and maintains accuracy in fast-paced environments. Demonstrates strong organizational and problem-solving skills, with expertise in cash handling, data entry, and inventory management. Skilled in Microsoft Office and Google Workspace, with ability to adapt quickly to new systems and priorities.
Work History
Cashier/Customer Service
1 Year 7 Months- Checked out customers and answered phone calls promptly.
- Processed customer transactions accurately and efficiently using POS system.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
Cashier/Customer Service
1 Year 7 Months- Worked at Arctic Circle in Shelley for over a year, gaining foundational experience in customer service. Executed a variety of tasks during shifts to support operations. Handled cash transactions and engaged with customers to ensure satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash register balances through diligent monitoring and reconciliation.
Education
PreProgram - Practical Nursing
University
- 4 Year Freshman - Given by Idaho State University
- Idaho LAUNCH Scholarship - Given by State of Idaho
High school diploma or GED - Practical Nursing
Skills
Highly organized and customer-focused professional with 3–5 years of retail sales experience and a strong background in customer service
hospitality
office administration
and animal care. Experienced in delivering exceptional in-person and phone customer support while managing multi-line phone systems
greeting customers
handling inquiries
scheduling appointments
and maintaining professional communication with clients and pet owners. Skilled at building positive customer relationships through excellent communication
problem-solving
and a friendly
service-oriented approach.
Proficient in administrative and clerical functions
including data entry
filing
calendar management
office phone management
typing
inventory record maintenance
cash handling
financial transaction processing
balancing cash drawers
and accurate recordkeeping. Strong computer literacy with experience using Microsoft Word
Microsoft PowerPoint
Google Docs
Google Sheets
Google Calendar
and a variety of desktop applications.
Demonstrated ability to prioritize tasks
manage multiple responsibilities
and maintain attention to detail in fast-paced retail
hospitality
food service
and office environments. Experienced in leadership
supervision
employee relations
merchandising
sales
business development
and maintaining clean
organized
and sanitary workspaces. Knowledgeable in food safety practices
technical support
and workplace safety
including manual and weight handling.
Additional experience includes companion animal care and handling
dog handling
animal feeding
medical terminology
anatomy knowledge
driving and passenger vehicle operation
and working collaboratively as part of a team to achieve organizational goals. Recognized for strong organizational skills
technical proficiency
professionalism
adaptability
and a commitment to delivering outstanding customer service.
Certification
- First Aid Certification June 2026 to June 2028
- AED Certification June 2026 to June 2028
- CPR Certification June 2026 to June 2028
- Driver's License
Timeline
Cashier/Customer Service
Cal Ranch
11.2024 - 06.2026Read More
Cashier/Customer Service
Arctic Circle
05.2023 - 12.2024Read More
Firth High School
High school diploma or GED from Practical Nursing
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Idaho State University
PreProgram from Practical Nursing
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