Jeanne Savage
Chandler,AZ
Summary
Patient orientated professional. Excelling at customer service, managing reports and patient’s charts. Proven ability to multitask while dealing with diverse demands and responsibilities. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
14
14
years of professional experience
Work History
Mammography Coordinator
Southwest Contemporary Women’s Care
01.2016 - Current
- Devised improvements for reporting procedures
- Implemented a PAC system in order to receive and send imaging electronically
- This allows our radiologist to view previous images and reports and to make an accurate assessment of the patient’s mammogram
- Created new procedures for scheduling and gathering information for a more efficient department, resulting in an increase in patients’ mammograms from 24 patients a day to 36 patients a day
- Communicated with all partners throughout the practice including physicians, medical assistants and technicians
- Delivered high-quality administrative and customer service to sustain patient satisfaction.
Spa Coordinator
Nordstrom
01.2013 - 01.2016
- Monitored daily spa activities and team performance
- Developed a database to manage the individual clients needs, resulting in repeat visits and sales of products
- Secured client retention by providing outstanding service, product benefits and recommendations for the needs of the clients
- Resolved customer issues and diffused situations by listening to concerns and developing solutions.
Owner Shop Owner
Self Employed Services
06.2010 - 01.2014
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
Bachelor of Arts -
Fontbonne University
Skills
- Data Entry
- Proficient in Microsoft word, EMR/EHR, Intergy, Magview, Candelis and Power Share
- Data retrieval systems
- Scheduling and calendar management
- Workflow Optimization
- Process Improvement
- Presenting Ideas and Plans
- Customer Service
- Report Preparation
- Interpersonal Skills
- Multitasking and Organization
Timeline
Mammography Coordinator
Southwest Contemporary Women’s Care
01.2016 - Current
Spa Coordinator
Nordstrom
01.2013 - 01.2016
Owner Shop Owner
Self Employed Services
06.2010 - 01.2014
Bachelor of Arts -
Fontbonne University
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