Hi, I’m
Jeannelle Hernandez
Social Media Intern
Tucson,AZ
Summary
Highly-motivated, reliable, bilingual in Spanish language, and current Law Enforcement professional seeking a new career as a Social Media Coordinator. Disciplined, organized, innovative, responsible, problem-solver, detail-oriented and always seeking to improve skills and continue education for personal and team benefit.
Overview
11
years of professional experience
4
years of post-secondary education
1
Language
Work History
City Of TucsonTucson, AZ
Community Service Officer
07.2018 - Current
Job overview
- Respond to 9-1-1 generated calls for service and conduct a thorough and complete criminal investigation of the crime reported
- Utilize Axon Records records management system for written documentation of investigations as well as to provide detailed information in regard to evidence collections
- Issue civil citations for traffic violations upon the completion of traffic collision investigations
- Document all traffic collisions in TraCS crash reporting software system
- Provide customer service to community members requesting police assistance.
- Assisted police officers in routine investigations
- Provided court testimony to support court decisions.
Pro-Love TucsonTucson, AZ
Advocate and Social Media Intern
03.2017 - Current
Job overview
- Full-time sidewalk advocate from March 2017 to July 2018
- Provide peaceful, law-abiding, and respectful presence in front of Tucson's abortion facilities offering support and community referrals to women and men facing pregnancy decision
- Began developing organic content as social media intern May 2019 and managing Facebook, Instagram, and YouTube pages. Twitter (X) was recently created November 2023 and there are plans to operate on TikTok.
- Informed content creation and optimized campaigns using insights and analytics.
Hands Of Hope TucsonTucson, AZ
Student Liaison
08.2015 - 05.2018
Job overview
- Build relationship with campus student life coordinator
- Coordinate with a Hands of Hope staff member to host a table on campus for special student events throughout the school year
- Communicate with Hands of Hope staff member in regard to keeping specific areas on campus stocked with information cards and free pregnancy tests
- Stay up-to-date on Hands of Hope services to better provide current information to students
- Communicate effectively and respectfully the pro-life position with students, professors, and other school staff members
Pima County Attorney's OfficeTucson, AZ
Volunteer Victim Advocate
02.2016 - 07.2017
Job overview
- Attend a six-week, comprehensive and hands-on training which teaches basic crisis intervention skills, concepts and techniques
- Volunteer a minimum of twenty hours per month
- Provide short term emotional support to crime victims
- Must be able to maintain knowledge of response training, police radio procedures, safety planning, and community resources.
Macy'sTucson, AZ
Retail Sales Associate
08.2014 - 05.2015
Job overview
- Provide excellent customer service and ensure customer satisfaction in all aspects
- Build and maintain knowledge of store products and services to increase sales
- Perform functions related to POS system such as scanning items, removing theft detection devices, processing payment, neatly bagging purchases, make returns and/or exchanges and assist customers who wish to apply for the Macy's store credit card
- Maintain the appearance of sales floor and dressing rooms
- Ensure all go-backs are returned to the correct area of the sales floor before closing time or before the end of individual shift
MarshallsHuntersville, NC
Merchandise Associate
06.2013 - 12.2013
Job overview
- Deliver highly satisfied customer experiences
- Maintain a clean and organized sales environment regardless of sales floor assignment
- Take initiative to engage and interact with all customers
- Organize store merchandise racks and displays to promote and maintain visually appealing environments.
- Promote TJX Rewards Credit Card in every customer interaction
- Contribute to a positive and supportive work environment.
Quiet No More FilmsCharlotte, NC
Volunteer Production Assistant
02.2013 - 02.2013
Job overview
- Prepare daily call sheets and scene work copies
- Manage food and drink supply for cast and crew members
- Maintain cleanliness of set
- Attend to needs of cast and crew members
- Prepare background talent for film shoots.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Education
Rainbow Sky Film SchoolTucson, AZ
No Degree from Film Production
08.2023 - 11.2023
University Overview
- Introduction to Divinci Resolve editing software
- Universal messages in visual storytelling
- Postproduction work and sound
Liberty University OnlineLynchburg, VA
Bachelor of Science from English And Writing: Journalism
08.2020 - Current
University Overview
- 4.0 GPA
- Relevant Coursework: Speech Communication & Strategic Social Media
- Minors in Apologetics and Evangelism
Pima Community CollegeTucson, AZ
Associate of Arts from Administration of Justice
01.2014 - 05.2018
University Overview
- Phi Theta Kappa International College Honor Society Member
- American Criminal Justice Association-Lambda Alpha Epsilon (ACJA-LAE) Psi Chi Alpha Zeta Chapter Member
- Group Leader of Pima Community College Campus Crusade for Christ (CRU)
- 3.95 GPA
Skills
SEO beginner
Social content planning
Client Engagement
Content Development
Research
Proficient in MS Word, Excel, and Google Suite
Open to learn
Accomplishments
- Certified Field Training Officer, January 2020
- Created the Official Tucson Police Collision card, October 2022
- Member of Tucson Police Officers Association
- Member of Arizona Black Law Enforcement Employees
- Panel member to discuss “The Impact of Civilian Positions In Law Enforcement” at the Arizona Black Enforcement Employees Conference, September 2023
- Featured in various Tucson Police recruiting posters
- Featured in Tucson Police recruiting video posted on “Join Tucson PD” Instagram and Facebook pages, October 2023
- Invited by Assistant Chief Silva to represent the department and Community Service Officers at the Stand Up For Safety Council event, October 2023
- Coordinated with Reid Park Zoo management to incorporate Tucson Police at the 2023 Boo at the Zoo community event to assist in improving community-police relations, October 2023
- Video testimony about abortion experience produced and edited for Pro-Love Tucson social media featured on Live Action article titled “I thought I could be a pro-choice Christian, and believed women didn't regret abortion. I was wrong”, April 2021
- Created an original flyer for Hands of Hope Tucson detailing services and proposed to student life coordinator to place flyer in all bathrooms on campus. Flyers were still in place after my graduation from Pima College.
City of Tucson
Pro-Love Tucson
Student Liaison
Timeline
Rainbow Sky Film School
No Degree from Film Production
08.2023 - 11.2023
Liberty University Online
Bachelor of Science from English And Writing: Journalism
08.2020 - Current
Community Service Officer
City Of Tucson
07.2018 - Current
Advocate and Social Media Intern
Pro-Love Tucson
03.2017 - Current
Volunteer Victim Advocate
Pima County Attorney's Office
02.2016 - 07.2017
Student Liaison
Hands Of Hope Tucson
08.2015 - 05.2018
Retail Sales Associate
Macy's
08.2014 - 05.2015
Pima Community College
Associate of Arts from Administration of Justice
01.2014 - 05.2018
Merchandise Associate
Marshalls
06.2013 - 12.2013
Volunteer Production Assistant
Quiet No More Films
02.2013 - 02.2013