Jeanne Mattern PhD

Dynamic and progressive career accomplishments based on a strong clinical foundation, needs assessment analysis, perceptive and applied medical sociological and epidemiological research, program development, utilization, and assessment, business model analysis, and understanding of IT and technology trends. Strengths: global perspective and practical application; expert in research and patient compliance, HIPAA, and cybersecurity; compliant EMR systems; auditing and accreditation and certification processes; excellent verbal and written communication skills; integrative people skills; proven ability to work well at all levels of the enterprise including physicians and scientists; long range and short term strategic analysis and planning; root cause analysis, corrective action, protocol development, quality assurance, and audit process development and readiness training; expertise in healthcare IT and data privacy field; demonstration of successful program development and outcomes; experienced researcher, author, educator, administrator, social service administrator and supervisor, and staff trainer. I have also served on many nonprofits boards as a director, secretary, and president as well as a member of organization such as Cleveland Clinic Women Staff Association, Cuyahoga County APS (Adult Protective Services) Collaborative, and Cuyahoga County ADAMHS Board Eliminating Structural Racism (ESR) Advisory Group.

• Achieved [Result] by introducing [Software] for [Type] tasks.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Documented and resolved [Issue] which led to [Results].

• Six Sigma Global Institute