Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Jeannette Alunni

Taylor,PA

Summary

Dynamic Office Manager, recognized for enhancing client satisfaction through exceptional problem-solving and relationship-building skills. Proven ability to manage sensitive information with discretion while delivering outstanding service in high-pressure situations. Committed to teamwork and collaboration, fostering strong client connections through proactive engagement.

Overview

29
29
years of professional experience

Work History

Office Manager

I & M Wealth Advisors
11.2011 - 09.2025
  • Managed client inquiries and resolved issues, ensuring high levels of satisfaction and retention.
  • Handled sensitive client information with discretion, ensuring compliance with Required Minimum Distribution & Client review process.
  • Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
  • Developed and implemented compliance "best practices" to align with regulatory requirements & Audits

Bookkeeper

Olivetti Roofing
11.2009 - 11.2011
  • Managed accounts payable and receivable, ensuring timely processing and accurate record-keeping.
  • Reconciled bank statements with company records to maintain financial accuracy and integrity.
  • Prepared monthly financial reports, facilitating informed decision-making for management.
  • Processed payroll for union employees, ensuring accuracy and timeliness of compensation. Coordinated scheduling and administered all clearances and testing needed for employees to work on jobsites.

Manager

Victoria Secret
09.1996 - 05.1999
  • Led daily operations, ensuring efficient workflow and optimal staff performance.
  • Analyzed sales data to identify trends, strategizing inventory management accordingly.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

Bachelor of Science - Business Administration And Management

Wilkes University
Wilkes-barre, PA
01-1993

Skills

  • Dependability
  • Critical Thinking & Problem-solving
  • Strong relationship-building skills
  • Teamwork and collaboration

Timeline

Office Manager

I & M Wealth Advisors
11.2011 - 09.2025

Bookkeeper

Olivetti Roofing
11.2009 - 11.2011

Manager

Victoria Secret
09.1996 - 05.1999

Bachelor of Science - Business Administration And Management

Wilkes University

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Jeannette Alunni