Jeannette Cordero-Rotger, SHRM-SCP
New York,NY
Summary
Director of People and Organizational Development with over ten years of experience in transforming human resources functions to align with strategic business objectives. Demonstrates expertise in Learning & Development systems, talent management, and strategic planning, driving organizational growth through innovative learning and development programs. Passionate about fostering collaboration and enhancing workforce capabilities to achieve sustainable success.
Overview
15
15
years of professional experience
Work History
Director, People and Organizational Development
Columbia University Medical Center
10.2023 - Current
- Lead learning & development, workforce planning, and transformational initiatives aligned to strategic talent goals.
- Oversee learning curriculum and delivery of high-impact training programs with 97% satisfaction and scaled from 50 to 1,500 learners.
- Manage cross-functional project plans for career ladders, enterprise-wide workforce centralization efforts, driving scalable cost reductions and improved operational efficiency.
- Direct a team of internal consultants in support of large-scale initiatives, including workforce centralization and leadership development.
- Partner with interdisciplinary stakeholders to embed a comprehensive competency model into the long-term talent strategy, resulting in the implementation of innovative career ladders and a standardized competency framework across 40+ newly established job families.
- Lead complex, cross-functional project management efforts from scoping to execution, ensuring timely delivery of strategic initiatives.
- Evaluated training effectiveness through data analysis, leading to enhanced program design and noticeable improvements in learner engagement.
Learning and Development Manager
Columbia University Medical Center
06.2021 - 10.2023
- Strategically designed 50+ skill-based programs improving workforce alignment.
- Implemented gamified training, boosting employee engagement and knowledge retention.
- Collaborated with stakeholders to enhance training outcomes and organizational skills.
- Fostered partnerships with stakeholders to refine training initiatives, designing key programs, including Leadership, Well-being, and onboarding curriculum.
- Analyzed training feedback to continuously improve program effectiveness, ensuring alignment with organizational goals and maximizing participant satisfaction.
People Operations Manager | Senior Human Resources Specialist
Montefiore Medical Center
05.2017 - 05.2021
- Collaborated with leaders to enhance talent strategies, boosting policy adherence.
- Implemented an online filing system, saving over 10 hours monthly, reducing compliance risks.
- Aligned workforce policies with union agreements, ensuring compliance.
- Re-deployed over 30 employees to inpatient units, optimizing resource allocation.
- Fostered partnerships with department heads to align talent development initiatives, enhancing workforce capabilities and meeting organizational needs.
- Streamlined recruitment processes, significantly reducing time-to-hire while maintaining high candidate quality and satisfaction.
- Participated in HR projects , contributing expertise on onboarding and leave management to drive positive outcomes.
Talent Acquisition Specialist
Acacia Network
11.2015 - 05.2017
- Transitioned manual hiring to cloud ATS, boosting recruitment efficiency and candidate experience.
- Trained 20+ managers on ATS, cutting phone screening times by half and improving time-to-hire.
- Created ATS training resources, enhancing system adoption and recruitment effectiveness.
- Introduced data analytics tools to assess recruitment metrics, enabling targeted strategies that resulted in measurable improvements in candidate quality.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
Human Resources Manager
InterExchange
03.2011 - 11.2015
- Conducted performance analysis, streamlined processes, enhancing efficiency across global offices.
- Implemented HRIS system, reducing tracking errors and time by over a quarter.
- Enhanced visa documentation for 10,000+ foreign exchange students, improving regulatory compliance.
- Managed payroll and compensation analysis for 17 states, ensuring accurate accruals.
- Provided guidance and support to employees regarding HR policies, cultivating a positive workplace culture and enhancing overall employee satisfaction.
- Maintained up-to-date policies in line with FLSA and ACA regulations, minimizing legal risks and ensuring organizational compliance.
- Provided guidance on legal matters related to employment law, mitigating risks associated with potential non-compliance issues.
Internship Coordinator, Human Resources
Atlantic Records
08.2010 - 01.2011
- Led intern recruitment and onboarding, enhancing efficiency and team integration.
- Partnered with department heads to identify internship needs, ensuring alignment with organizational goals and enhancing candidate fit.
Education
Master of Science - Human Capital Management
Columbia University in the City of New York
New York, NY10.2025
Bachelor of Business Administration - undefined
Pace University
New York, NY01.2011
Skills
- Strategic Planning
- Talent Management
- Workforce Strategy
- Learning & Development
- Change Management
- Project Management
- Training Programs
- Stakeholder Collaboration
Timeline
Director, People and Organizational Development
Columbia University Medical Center
10.2023 - Current
Learning and Development Manager
Columbia University Medical Center
06.2021 - 10.2023
People Operations Manager | Senior Human Resources Specialist
Montefiore Medical Center
05.2017 - 05.2021
Talent Acquisition Specialist
Acacia Network
11.2015 - 05.2017
Human Resources Manager
InterExchange
03.2011 - 11.2015
Internship Coordinator, Human Resources
Atlantic Records
08.2010 - 01.2011
Bachelor of Business Administration - undefined
Pace University
Master of Science - Human Capital Management
Columbia University in the City of New York
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