Jeannette Freeman
Antelope,CA
Summary
Driven Event Coordinator with 10 years of experience in hospitality industry and events planning. Committed to making client's dreams come true. Strong customer service, organization, and time management skills. Proven leader with success creating cohesive, goal-oriented teams. Dedicated to providing top-tier service to guests and event attendees.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Package Handler
United Parcel Service, UPS
12.2017 - Current
- Properly executing package handling and loading methods
- Working at a fast pace in a timely manner
Event Coordinator/Sous Chef
Marks the Spot Fine Food
06.2016 - Current
- Event Planning - including but not limited to: Proposal Development for Weddings and Special Events; Facility, Menu, and Beverage Selections; Audio-Visual Equipment and Software Procurement; Ordering Supplies and Ingredients; Pre-event Review of Expectations and Security Measures
- Enhanced client and guest experience through proactive issue management and team support.
- Event Execution - including but not limited to: Packing and Unpacking; Cleaning and Organization; Food Preparation; Cash Handling and POS System
- Managing servers and bartenders - including but not limited to: Training and Supervision; Timesheets; Direction; Motivation; Conflict Resolution
- Client Relations - including but not limited to: Customer Service; Open and Attentive Communication; Feedback to Assess Event Success; Mitigate Issues and Identify Areas of Future Improvement
Receptionist/Sales Associate
Shape Health Clubs
08.2016 - 01.2017
- Customer Service and Client Relations - including but not limited to: Greeting; Directing; Engaging; Assisting
- Handling Multi-line Telephone System
- Payment Processing and Client Account Maintenance and Updating
- Managing Office Inventory, Supplies, and Purchase Orders
- Addressing and Resolving Facility Issues with Housekeeping and Maintenance Staff
Sales Associate/Cashier
DD's DISCOUNTS
06.2015 - 06.2016
- Customer Service and Management - including but not limited to: Cash Handling, Assisting; Advice and Direction; Refund and Exchange Processing
- Store Operations - including but not limited to: Cleaning, Store Maintenance, and Managing and Stocking Inventory; Cross-training; Training Employees; Updating Management; and Loss Prevention
Office Assistant
Workforce Development Board
06.2015 - 02.2016
- Customer Service and Relations - including but not limited to: Greeting Visitors and Answering Phones
- Office Management - including but not limited to: Clerical Support - copies, fax, data entry, filing; Documentation; Correspondence Management; Scheduling; Workshop Assistance and Set Up
Office Assistant
Get It Clean with Charlene
01.2015 - 04.2015
- Customer Service and Relations - including but not limited to: Answering Phones; Greeting Customers; Payment Collections; Updating Records
- Office Management - Including but not limited to: Inventory Checks and Stocking of Supplies; Scheduling; Payroll; Housekeeping
Cashier/Sales Associate
Dollar Tree
10.2014 - 01.2015
- Customer Service and Management - including but not limited to: Cash Handling, Assisting; Advice and Direction; Refund and Exchange Processing
- Store Operations - including but not limited to: Cleaning, Store Maintenance and Safety, and Managing and Stocking Inventory; Cross-training; Training Employees; Updating Management; and Loss Prevention
Education
Associate of Occupational Studies Degree - Baking and Pastry Arts
Auguste Escoffier School of Culinary Arts
Boulder, Co02.2023
Graduate: Diploma and Associate degree - Professional Pastry Arts
Auguste Escoffier School of Culinary Arts
Boulder, Co08.2022
High School Diploma -
Fairfield-Suisun Adult School
Fairfield, Ca01.2016
Skills
- Food Service Knowledge
- Multitasking & Prioritization
- Special Events Planning
- Upbeat & Positive Personality
- Catering Oversight
- Customer Service
- Staff Leadership
- Teamwork & Collaboration
Certification
- Alcohol Server Certified
- CPR Certified
Additional Information
Serv safe alcohol certified thru national restaurant association
Timeline
Package Handler
United Parcel Service, UPS
12.2017 - Current
Receptionist/Sales Associate
Shape Health Clubs
08.2016 - 01.2017
Event Coordinator/Sous Chef
Marks the Spot Fine Food
06.2016 - Current
Sales Associate/Cashier
DD's DISCOUNTS
06.2015 - 06.2016
Office Assistant
Workforce Development Board
06.2015 - 02.2016
Office Assistant
Get It Clean with Charlene
01.2015 - 04.2015
Cashier/Sales Associate
Dollar Tree
10.2014 - 01.2015
Associate of Occupational Studies Degree - Baking and Pastry Arts
Auguste Escoffier School of Culinary Arts
Graduate: Diploma and Associate degree - Professional Pastry Arts
Auguste Escoffier School of Culinary Arts
High School Diploma -
Fairfield-Suisun Adult School
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