Professional Summary
Overview
Work History
Education
Skills
Timeline

Jeannette Kelley

Safeway
San Jose,CA
2027
years of professional experience

Seasoned Bookkeeper delivering accuracy in financial reporting while implementing effective financial procedures and fostering teamwork. Enhanced operational efficiency through strong organizational and communication skills, identifying discrepancies and implementing solutions that support informed decision-making.

Work History

Head Bookkeeper/ Customer Service Manager

7 Years 11 Months
Safeway | 10.2018 - Current
  • Supervised daily bookkeeping operations, ensuring accuracy in financial reporting and compliance with regulations.
  • Prepared accurate financial statements for senior executives, enabling informed decision-making regarding company growth strategies.
  • Trained junior bookkeeping staff members on proper accounting techniques, promoting consistency and adherence to established policies throughout the department.
  • Led monthly reconciliations of accounts, identifying discrepancies and implementing corrective measures.
  • Developed and maintained financial procedures to enhance operational efficiency across departments.
  • Enhanced financial accuracy by reconciling accounts, identifying discrepancies, and correcting errors in a timely manner.

On Site Assistant Property Manager

Professional Services Administration | 2016 - 2017
  • Managed scheduling and logistics for meetings, enhancing team collaboration efforts.
  • Facilitated communication between departments to improve service delivery efficiency.
  • Supported team by organizing workflow and maintaining documentation accuracy.
  • Assisted in project coordination to ensure timely completion of administrative tasks.
  • Ensured 75% completion rate prior to departure.

Price Change Auditor / Customer Service Supervisor

Orchard Supply Hardware LLC | 2010 - 2016
  • Updated product prices on store shelves and computer systems, ensuring pricing accuracy for customer satisfaction.
  • Managed front-line store staff, resolved escalated customer complaints, oversaw front-line operations to keep shoppers happy and workflow running smoothly.
  • Conducted comprehensive financial audits to ensure compliance with internal policies and regulations.
  • Evaluated operational processes, identifying areas for efficiency improvements and cost reductions.
  • Collaborated with cross-functional teams to address audit findings and implement corrective action plans.

Education

Associate of Science - Exercise Science

Fresno State University | Fresno, CA | 01-2012

Sports Medicine Program

Exercise Science in Sports Medicine - Sports Medicine

West Valley College | Saratoga, CA | 01-2007

Skills

Financial reporting
Expense tracking
Audit support
Data analysis
Organizational management
Training coordination
Attention to detail
Problem-solving
Time management
Excellent Multitasking Abilities
Effective communication

Timeline

Head Bookkeeper/ Customer Service Manager

Safeway
10.2018 - CurrentRead More

On Site Assistant Property Manager

Professional Services Administration
2016 - 2017Read More

Price Change Auditor / Customer Service Supervisor

Orchard Supply Hardware LLC
2010 - 2016Read More

Fresno State University

Associate of Science from Exercise Science
Read More

West Valley College

Exercise Science in Sports Medicine from Sports Medicine
Read More
Jeannette Kelley