LISA FISHER
Manchester,CT
Summary
Bookkeeper with key strengths in planning, problem solving and customer relations. Familiar with financial reconciliations, general ledgers and financial reporting. Strong attention to detail and an outstanding work ethic. Eager to meet client needs. Dedicated individual who leverages initiative and resourcefulness to deliver excellence in meeting business objectives.
Overview
34
34
years of professional experience
Work History
Office Manager/Head Bookkeeper
Rein's Inc.
10.2016 - 01.2024
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Streamlined bookkeeping processes by implementing efficient accounting software and organizing financial records.
- Enhanced financial accuracy by reconciling accounts, identifying discrepancies, and correcting errors in a timely manner.
- Maintained strict confidentiality of sensitive financial information to protect company''s privacy and security.
- Prepared accurate financial statements for senior executives, enabling informed decision-making regarding company growth strategies.
- Improved invoice processing efficiency by implementing an automated system for tracking expenses and payments.
- Oversaw accounts payable functions, negotiating favorable payment terms with vendors to minimize costs and maximize operational efficiency.
- Facilitated smooth year-end closing procedures by coordinating with external auditors and providing necessary documentation for accurate reporting purposes.
- Trained junior bookkeeping staff members on proper accounting techniques, promoting consistency and adherence to established policies throughout the department.
- Monitored bank account balances closely, transferring funds between accounts as needed to optimize cash management strategy outcomes.
- Assisted in preparation of quarterly forecasts by compiling relevant financial data from various departments across the organization.
- Developed strong working relationships with external partners, such as banks and tax authorities, to facilitate efficient financial operations.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records, and financial statements.
- Complied with local, state and federal laws and requirements.
- Contributed to development of office operations manual and improved accounting procedures by implementing accounting databases and software.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Financial Analyst
LFR Inc. (purchased ERI), ARCADIS purchased LFR
04.2000 - 06.2011
- Reported directly to the Controller and Regional Director
- Worked with the several Operations Managers and twenty plus Project Managers in the New England Region to prepare month end reports
- Responsible for project billing/budgets
- Reconciled process work by verifying entries and comparing system report to balances
- Prepared, verified and processed invoices
- Researched and reconciled accounts
- Identified and resolved billing and budget disputes
- Prepared all monthly financial information/reports
- Participated on all monthly operations calls with reports to the executive committee.
Bookkeeper/Office Manager
Environmental Remediation Inc. (ERI)
04.2000 - 06.2006
- Responsible for billing all clients as projects completed with tact and efficiency
- Handled cash and deposits using the proper accounting procedures and documentation
- Reconciled bank account monthly
- Managed weekly check run to vendors and suppliers
- Processed payroll and employee pay adjustments
- Provided timely financial information to company accountant
- Researched and resolved collections and billing disputes with tact and efficiency
- Managed and maintained the front desk and reception area in a neat and organized fashion
- Served as a central point of contact for all clients and vendors
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Restaurant Manager
Chili's Grill & Bar
09.1993 - 04.2000
- Responsible for hiring/scheduling/training all front-of-the-house employees
- Certified in food safety and alcohol awareness
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
- Scheduled and directed staff in daily work assignments to maximize productivity
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for and prepared daily cash deposits
- Reconciled daily sales using MICROS pos
- Built sales forecasts and schedules to reflected desired productivity targets using REMACS
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Managed accounts payable and payroll
- Counseled and disciplined staff when necessary.
Bookkeeper
Skywalk Restaurant
08.1989 - 02.1993
- Issued checks to vendors and suppliers on a weekly basis
- Maintained accounts receivable and accounts payable
- Processed bank reconciliations and financial reports to verify practice of proper due diligence
- Handled cash and deposits on a daily basis using the proper accounting procedures and documentation
- Entered daily sales and customer count sheets for review by management
- Processed payroll, electronic deposits and employee pay adjustments
- Provided timely financial information to company accountant.
Education
Bachelor of Science - Business Management
Bryant College
Smithfield, RI05.1989
Skills
- Bookkeeping
- Account Reconciliation
- Excellent Multi-Tasking Ability
- Report Preparation
- Financial Tracking
- Financial Reporting
- Payroll and Budgeting
- Strong communication skills
- Problem Solving
Timeline
Office Manager/Head Bookkeeper
Rein's Inc.
10.2016 - 01.2024
Bookkeeper/Office Manager
Environmental Remediation Inc. (ERI)
04.2000 - 06.2006
Financial Analyst
LFR Inc. (purchased ERI), ARCADIS purchased LFR
04.2000 - 06.2011
Restaurant Manager
Chili's Grill & Bar
09.1993 - 04.2000
Bookkeeper
Skywalk Restaurant
08.1989 - 02.1993
Bachelor of Science - Business Management
Bryant College