Jeannette Obernolte
Summary
Lead UX Designer with 11+years of experience in SaaS, healthcare, enterprise, and e-commerce industries.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead UX Designer - SAAS Product with DOD Capabilities
Subtraction Design LLC
St. Paul, MN
09.2021 - Current
- Design and lead user research activities – interviews, concept testing, participatory design and usability studies.
- Define, develop and review all user interface as well as usability requirements.
- Collaborate with clients to discern their business goals, delve into the product's history, analyze the competitive landscape, and understand user needs.
- Develop prototypes, user workflows, wireframes, hi-fidelity mock-ups, design specifications, and detailed design assets.
- Presented design concepts to executive leadership, effectively communicating rationale behind decisions and advocating for user-centric approaches.
- Lead redesign efforts for legacy applications, modernizing interfaces while preserving critical functionality.
- Incorporated feedback from stakeholders throughout the design process, resulting in tailored solutions that met business requirements.
Senior UX Designer - Electrophysiology Division
Abbott
05.2021 - 04.2022
- Improved product design concepts by defining usability requirements based on qualitative and quantitative research.
- Devised engaging wireframes and interactive prototypes, demonstrating key user journeys and interactions to stakeholders.
- Presented design concepts persuasively to stakeholders, securing buy-in for proposed solutions and driving project success.
- Participate in exploratory design research to identify user needs and opportunities to meet user needs.
- Solidify and refine design concepts with design specifications to communicate concepts and designs to internal partners.
- Develop prototypes to explore and validate product design concepts.
- Participate in usability testing, documenting findings and making design recommendations.
Senior UX Designer - Enterprise software for new product
AcuStaf Dev Corp.
02.2019 - 05.2021
- Championed and implemented a user-centered design process within the company, emphasizing the importance of prioritizing user needs and experiences in the development lifecycle and improvement of products.
- Conducted extensive research during the discovery phase, which included competitive analysis, field studies, and interviews with key stakeholders, subject matter experts (SMEs), and future system users.
- Developed user personas, empathy maps, and customer journey maps by synthesizing insights from interviews with primary user groups. Identified pain points, touchpoints and derived actionable insights to inform product design.
- Uncovered user preferences and pain points through benchmark study with 48 participants, leading to actionable recommendations for product roadmap.
- Analyzed research data and created comprehensive reports to communicate insights to stakeholders, influencing product roadmap decisions.
- Designed wireframes and prototypes for new user flows, conducted usability testing, and iterated based on feedback and insights gathered.
Lead Product Designer - Enterprise Software and Target.com
Target
Minneapolis, MN
05.2018 - 01.2019
- Managed multiple projects simultaneously while meeting strict deadlines without sacrificing quality.
- Collaborate with cross-functional teams, including designers, engineers, product managers, QA staff, accessibility team members, and marketing partners.
- Incorporated data-driven insights into product designs. Conducted user research and usability testing to inform decisions.
- Designed and implemented a new user flow and email communication experience for Target Guests, yielding substantial cost savings and enhancing user satisfaction. Achieved a notable 25% decrease in cancel order requests as a result.
- Created high fidelity wireframes and prototypes for mobile, tablet and desktop applications.
- Implemented accessibility standards into design processes and workflows.
UX/UI Designer - Embedded interface for a medical cart with (IoT)
Ergotron
Mendota, MN
08.2017 - 03.2018
- Crafted the entire user interface and user experience for an embedded system, specifically tailored for a 4.3-inch color LCD touch screen, intended for implementation on a medical cart.
- Leveraged pre-existing qualitative research to contribute insights and enhance the user experience within the product design.
- Generate process flows, and site maps to communicate interactions effectively, illustrating the correlation between digital interactions and physical objects.
- Collaborated with product management and engineering teams to define and implement innovative solutions for the product direction, visuals and experience.
- Conducted usability tests to gather qualitative data on user behavior in order to improve user interfaces.
- Conceived and executed all visual design stages, guiding the process from initial concept to the final hand-off to the engineering team.
- Documented detailed specifications for software engineers to implement designs.
UX/UI Designer - Enterprise Software for StorNext
Quantum Corporation
Mendota, MN
11.2013 - 06.2017
- Autonomously oversaw the entire UX/UI process, from initiation through commercial release, and continued to drive continuous improvement.
- Gathered and evaluated user requirements in collaboration with product development teams to define and implement designs.
- Conceived innovative concepts to streamline and improve user-friendliness, successfully overcoming intricate design challenges. This effort led to the development of a patent-pending interface tailored for customer installations, incorporating the utilization of their sales slip.
- Developed digital brand colors and established a dynamic style guide for engineering, ensuring consistency across the interface.
- Worked closely with developers during implementation phase to ensure accuracy of designs.
- Designed UIs within frontend web frameworks, exploiting associated templates and tools to shorten development times.
Education
Associate of Applied Science - Visual Communication
Brown College
Mendota, MN09.2002
Bachelor of Science - Sociology And Human Services
Black Hills State University
Spearfish05.1994
Skills
- Usability Testing
- Qualitative and Quantitative Research
- Customer Journey Mapping
- Remote User Testing
- Heuristic Evaluation
- Wireframing and Prototype Design
- Persona Creation
- Competitive Analysis
- User Interviews
- Field Studies
Certification
Certified Usability Analyst (CUA) - Human Factors International
UXD Certification from the Nielson Norman Group
Job Information
Hourly rate : $90.00
Are you authorized to work lawfully in the United States for any employer without sponsorship: Yes, I am a U.S. Citizen.
Will you now, or in the future, require sponsorship (i.e. H-1B visa, etc.) to legally work in the U.S : No, I don't require sponsorship.
Timeline
Lead UX Designer - SAAS Product with DOD Capabilities
Subtraction Design LLC
09.2021 - Current
Senior UX Designer - Electrophysiology Division
Abbott
05.2021 - 04.2022
Senior UX Designer - Enterprise software for new product
AcuStaf Dev Corp.
02.2019 - 05.2021
Lead Product Designer - Enterprise Software and Target.com
Target
05.2018 - 01.2019
UX/UI Designer - Embedded interface for a medical cart with (IoT)
Ergotron
08.2017 - 03.2018
UX/UI Designer - Enterprise Software for StorNext
Quantum Corporation
11.2013 - 06.2017
Associate of Applied Science - Visual Communication
Brown College
Bachelor of Science - Sociology And Human Services
Black Hills State University