Jeannette Rodriguez
Smyrna,Tennessee
Summary
Dynamic professional with a proven track record at Aramark, excelling in data entry and customer service. Adept at enhancing operational workflows and fostering relationships, I effectively managed project timelines and improved team productivity.
.
Overview
20
20
years of professional experience
Work History
Banking Cordinator
Aramark
07.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Assistant Property Manager
Hurd Real Estate
08.2005 - 03.2022
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Showed apartments to potential tenants and answered questions regarding community.
- Processed security deposit refunds.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Escalated major issues to property manager for immediate remediation.
- Posted policies and rules in common areas for tenant review.
- Increased lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.
Education
Assoicate - Tourism And Hospitality
InterAmerican Business College
Arecibo,PR06-1995
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Discretion and confidentiality
- Relationship building
- Work Planning and Prioritization
- Schedule coordination
- Document management
- Recordkeeping
- Event planning
- Point of contact
- Administrative oversight
Languages
Spanish
Native or Bilingual
Timeline
Banking Cordinator
Aramark
07.2022 - Current
Assistant Property Manager
Hurd Real Estate
08.2005 - 03.2022
Assoicate - Tourism And Hospitality
InterAmerican Business College
Similar Profiles
Joseph ChapaJoseph Chapa
Prep Cook at ARAMARKPrep Cook at ARAMARK
Kimberly FrenchKimberly French
Food Service Manager at AramarkFood Service Manager at Aramark
Rebecca JonesRebecca Jones
Food Service Supervisor at AramarkFood Service Supervisor at Aramark