Jeannette Storey
Sloansville,NY
Summary
Dedicated Paramedic with a strong focus on delivering compassionate care under pressure. Proven skills in teamwork, decision-making, and problem-solving. Committed to improving patient outcomes through effective communication and critical thinking.
Experienced with rapid response coordination and effective communication essential for emergency services. Utilizes advanced problem-solving to manage high-stress situations and prioritize calls. Knowledge of emergency protocols and procedures ensures efficient and accurate dispatching of services.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Paramedic
St. Johnsville EMS
Saint Johnsville, NY
06.2025 - Current
- Administered emergency medical care in accordance with established protocols and guidelines.
- Assisted in patient assessment and evaluation to determine appropriate treatment plans.
- Operated advanced life support equipment effectively during transport to medical facilities.
- Collaborated with team members to ensure seamless communication during emergency responses.
- Documented patient information accurately for continuity of care and legal compliance.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Paramedic
American Medical Response, AMR
Oneonta, NY
06.2010 - 07.2025
- Participated in community outreach programs to promote health awareness and safety education.
- Maintained inventory of medical supplies, ensuring readiness for emergency situations.
- Engaged in ongoing training sessions to enhance clinical skills and knowledge of best practices.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Emergency Services Dispatcher
Schoharie County Sheriff's Department
Schoharie, NY
03.2008 - 02.2022
- Managed emergency calls, prioritizing incidents based on urgency and available resources.
- Coordinated communication between first responders and dispatch teams for effective incident management.
- Operated advanced dispatch systems to monitor and track units in real-time during emergencies.
- Trained new dispatch personnel on protocols, technology, and emergency response procedures.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
- Handled sensitive information discreetly while maintaining confidentiality in accordance with HIPAA regulations.
- Coordinated multi-agency responses for large-scale disasters or incidents, facilitating effective communication among various departments.
- Collaborated closely with law enforcement agencies, providing vital information for ongoing investigations.
- Reduced caller stress levels by maintaining a calm demeanor during high-pressure situations.
Education
No Degree - Paramedicine
SUNY Cobleskill
Cobleskill, NY12-2017
Associate of Science - Plant Sciences
SUNY Cobleskill
Cobleskill, NY12-1996
High School Diploma -
Cobleskill-Richmondville Central School
Richmondville, NY06-1996
Skills
- Information gathering
- Patience and tolerance
- Memory retention
- Assertiveness
- Teamwork and collaboration
- Works Well Under Pressure
- Problem-solving
- Critical thinking
- Computer-aided dispatching
- Decision-making
- Map reading
- EMS dispatch
Certification
Emergency Medical Dispatch, Schoharie County Sheriff's Office - 2008-2023
Paramedic, New York State, 2017- present
Paramedic, National Association of Emergency Medical Technicians, 2025- present
Timeline
Paramedic
St. Johnsville EMS
06.2025 - Current
Paramedic
American Medical Response, AMR
06.2010 - 07.2025
Emergency Services Dispatcher
Schoharie County Sheriff's Department
03.2008 - 02.2022
No Degree - Paramedicine
SUNY Cobleskill
Associate of Science - Plant Sciences
SUNY Cobleskill
High School Diploma -
Cobleskill-Richmondville Central School