Jeanni Chartier
Ashwaubenon
Summary
Dedicated insurance representative with proven expertise in customer follow-up and client engagement. Known for strong teamwork and collaboration, contributing to improved client outcomes and service efficiency.
Overview
5
5
years of professional experience
Work History
Insurance Representative
N/A
De Pere, WI
05.2025 - Current
- Assisted clients in understanding insurance policy options and coverage details.
- Processed claims efficiently, ensuring timely communication with clients throughout the process.
- Researched insurance products to provide accurate information and enhance client decision-making.
- Responded to customer calls swiftly to resolve issues and answer questions.
Waitress Trainer
Texas Roadhouse
Marquette, MI
01.2024 - 05.2025
- Trained new waitstaff on menu knowledge and service protocols to enhance customer experience.
- Monitored performance of trainees, providing constructive feedback to improve skills and efficiency.
- Delivered exceptional customer service in high-volume dining environment.
- Trained new servers on operational procedures and customer engagement techniques.
MRI Technician Assistant
Alliance HealthCare Magnetic Resonance Imaging
Manistique, MI
01.2021 - 02.2022
- Assisted in preparing patients for MRI examinations, ensuring comfort and understanding of procedures.
- Maintained cleanliness and organization of MRI equipment, adhering to safety protocols.
- Operated MRI machines under supervision, monitoring patient responses and equipment performance.
- Documented patient information accurately in electronic health records to maintain data integrity.
Education
High School Diploma -
Manistique High School
Manistique, MI05-2020
Skills
- Customer follow-up
- Client needs analysis
- Goal-oriented mindset
- Exceptional customer service
- Teamwork and collaboration
Timeline
Insurance Representative
N/A
05.2025 - Current
Waitress Trainer
Texas Roadhouse
01.2024 - 05.2025
MRI Technician Assistant
Alliance HealthCare Magnetic Resonance Imaging
01.2021 - 02.2022
High School Diploma -
Manistique High School