Dependable worker with knowledge of customer service, data entry, Computer skills and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Instirute of Aesthectic Surgery
03.2025 - 07.2025
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Collected payments, processed transactions and updated relevant records.
Maintained confidentiality of sensitive data to protect customer and business information.
Scheduled, coordinated and confirmed appointments and meetings.
Organized, maintained and updated information in computer databases.
Resolved customer problems and complaints.
Administrative Assistant
Auto Console Covers
02.2017 - 11.2024
Data management
Website coordinator
Analyzed data to identify trends in product demand, sales, and returns.
Utilized software programs for tracking inventory, ordering supplies, and creating purchase orders.
Created detailed spreadsheets using Microsoft Excel to track and analyze data.
Ensured compliance with accessibility standards on all webpages.
Maintained a database of images, documents, and videos required for website upkeep.
Reviewed or updated web page content.
Diagnosed and resolved hardware and software issues.
Education
Associate in Arts (A.A.) - Business Administration
Valencia College
ORLANDO, FL
06.2017
Skills
Web development
Device configuration
Software updates
Computer skills
Data entry
Microsoft Office Suite
Data organization
Data collection
Administrative support
Time management
Customer relations
Excel spreadsheets
Bookkeeping
LANGUAGES
English - Advanced
Spanish - Bilingual
Timeline
Front Desk Receptionist
Instirute of Aesthectic Surgery
03.2025 - 07.2025
Administrative Assistant
Auto Console Covers
02.2017 - 11.2024
Associate in Arts (A.A.) - Business Administration
Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.
Medical Assistant/ Surgical Assistant at Clinic of Cosmetic Surgery/ Illume Cosmetic SurgeryMedical Assistant/ Surgical Assistant at Clinic of Cosmetic Surgery/ Illume Cosmetic Surgery