Danny Nguyen

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Troubleshot and resolved hardware and software issues for computer systems, networks, and peripherals, ensuring minimal disruption to academic activities.

• Diagnose and troubleshoot hardware and software issues in MAC Apple computers as a Flex Repair Technician at Flextronics Memphis.
• Execute precise repair procedures, including component replacement and software troubleshooting, to restore MAC computers to optimal functionality.
• Collaborate with cross-functional teams to identify and resolve root causes of MAC computer malfunctions, contributing to streamlined repair processes.
• Utilize advanced diagnostic tools and methodologies specific to MAC systems for accurate problem identification.
• Demonstrate proficiency in MAC hardware repair techniques, including logic board repair and display replacement.
• Maintain detailed repair records to support traceability and compliance requirements.
• Uphold stringent quality control standards throughout the repair process.
• Stay updated on evolving MAC technologies through continuous training and professional development.