Gibine Saint-Vil
Plantation
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Renaissance Hotel
Fort Lauderdale, FL
12.2023 - Current
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner
- Greeted guests in a professional and friendly manner
- Maintained daily records of room availability and rates
- Resolved customer complaints in a timely manner while following company policies and procedures
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests
- Assisted with room reservations, changes and cancellations
- Managed cash drawer according to established accounting guidelines
- Took orders accurately and efficiently for food and beverages
- Stocked service areas with supplies such as napkins, utensils, condiments, glassware
- Set up banquet rooms for special events such as weddings or corporate functions
- Followed proper sanitation standards when handling food and beverage items
- Managed vendor relationships by ensuring timely payments and resolving disputes
- Answered questions from customers regarding their billing or payment status
- Assisted in the preparation of monthly financial statements and reports.
Cashier Team Lead
Big Buns damn good burgers
Fort Lauderdale, FL
10.2023 - 12.2023
- Developed strong working relationships with team members to foster collaboration
- Maintained a clean work environment by sweeping floors and wiping down counters regularly
- Continually evaluated processes for improvement opportunities and implemented changes accordingly
- Processed refunds and exchanges according to company policy
- Managed scheduling, payroll, and time off requests for team members
- Assisted in serving breakfast, lunch and dinner to guests.
Front Desk Receptionist
5th Avenue
Fort Lauderdale, FL
12.2022 - 10.2023
- Greeted customers warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for clients and visitors
- Maintained an organized reception area and ensured that all guests were attended to promptly
- Assisted with preparing reports, presentations and other documents as requested by management staff
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner
- Greeted visitors to provide information and direct to appropriate personnel.
Retail Sales Associate Cashier
Dollar Tree
Lauderdale Lakes, FL
01.2022 - 12.2022
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits
- Organized merchandise in the store for easy access by customers
- Assisted customers in locating items within the store
- Stocked shelves and maintained product displays
- Maintained a clean and organized work area throughout the shift.
Retail Sales Associate
Ross Dress for Less
Fort Lauderdale, FL
01.2021 - 01.2022
- Assisted customers with finding the right product for their needs
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
- Greeted customers upon entering the store and provided assistance
- Stocked shelves with merchandise according to company standards.
Cashier
Burger King
Lauderdale Lakes, FL
08.2020 - 02.2021
- Greeted customers and answered any questions they had about the store's products and services
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
Associate of Arts Health Sciences -
Broward College
Fort Lauderdale, FL08.2028
High School Diploma -
Boyd H Anderson High School
Lauderdale Lakes, FL06.2022
Lauderhill 6-12 Stems
Lauderhill, FL06.2019
Skills
- Customer Service Representative with over two years of experience resolving complex customer inquiries Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement
- Cash Handling
- Customer Assistance
- Staff Training
- Order Packaging
- Customer Relations
- Written and Verbal Communication
- Customer Service
- Certified Medical Assistant
- Food Service Operations
- Guest experiences
- Sales
- Teamwork and Leadership
- Computer Skills
- Front Desk Operations
- Storage Organization
- Shipping and receiving
- Paperwork Completion
- Shelf Stocking
- Event Planning
Personal Information
Date of Birth: 08/07/04
Certification
- CMT - Certified Medication Technician
Timeline
Front Desk Receptionist
Renaissance Hotel
12.2023 - Current
Cashier Team Lead
Big Buns damn good burgers
10.2023 - 12.2023
Front Desk Receptionist
5th Avenue
12.2022 - 10.2023
Retail Sales Associate Cashier
Dollar Tree
01.2022 - 12.2022
Retail Sales Associate
Ross Dress for Less
01.2021 - 01.2022
Cashier
Burger King
08.2020 - 02.2021
Associate of Arts Health Sciences -
Broward College
High School Diploma -
Boyd H Anderson High School
Lauderhill 6-12 Stems