Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Volunteer Leadership
Profile
Timeline
Generic
JEANNIE CADE

JEANNIE CADE

Fort Myers,Florida

Summary

Dynamic professional with a proven track record at Health Plan One, excelling in training delivery and stakeholder communication. Skilled in project management and content development, I consistently enhance training effectiveness and foster strong customer relationships. Commitment to data analysis drives significant decisions, securing project success and fostering client satisfaction.

Overview

34
34
years of professional experience

Work History

Training Project Specialist

Health Plan One
01.2021 - Current
  • Assist with training content and delivery
  • Complete National carrier intakes for training requests and communications
  • Cigna and WellCare training subject matter expect
  • Complete training project as assigned
  • Communicate with stakeholders
  • Deliver training when needed
  • Other duties as assigned

Customer Service Retention

Gettel of Charlotte County
01.2019 - 01.2021
  • Customer relations - lost customer retention
  • Make and receive customer service calls
  • Consistently met and exceeded goals month of month

Accounting Clerk

Galeana Chrysler Dodge Jeep
01.2017 - 01.2019
  • Service department invoicing
  • Posting bank funded loans
  • Audit and correct internal billing accounts
  • End of month accounts reconciliations

Lead Lab Assistant Outpatient Laboratory

Lee Memorial Healthcare
01.2007 - 01.2018
  • Day to day operation of the outpatient lab
  • Assist with employee training and coaching
  • Timekeeping and payroll
  • Employee evaluations
  • Managed and controlled complaints and customer recovery
  • Assisted with implementing EPIC Electronic Medical Records
  • EMR superuser

Patient Care Technician

Bromenn Regional Medical Center
01.2007 - 01.2004
  • Direct patient care: ACL
  • Certified Phlebotomist
  • Record Documentation
  • Project Team- Y2K computer software conversion system wide

Team Leader

The Woman's Group
01.1991 - 01.2004
  • Day to day operations of the office laboratory
  • Staff training
  • Billing corrections
  • Liaison for pharmaceutical sales representative
  • Other physician duties as assigned

Education

AA - Applied Science

Edison State College
11.2014

BA - Business Administration

Strayer University
true

Skills

  • Training delivery
  • Project management
  • Stakeholder communication
  • Content development
  • Data analysis
  • Customer service

Languages

English

Awards

  • Employee of the Quarter, Cape Coral Hospital, 2016
  • Key Contributor Award, Cape Coral Hospital, 2016

References

  • Amy Oyer, 309-261-0348, amyoyer97@gmail.com
  • Rick Sculley, 920-680-9676, rsculley@aol.com, Retired

Volunteer Leadership

Chair, Cape Coral Hospital Employee Engagement Committee

Profile

JEANNIE CADE, 813-469-2856, jeannie_cade@yahoo.com, Fort Myers, Florida, 33917

Timeline

Training Project Specialist

Health Plan One
01.2021 - Current

Customer Service Retention

Gettel of Charlotte County
01.2019 - 01.2021

Accounting Clerk

Galeana Chrysler Dodge Jeep
01.2017 - 01.2019

Lead Lab Assistant Outpatient Laboratory

Lee Memorial Healthcare
01.2007 - 01.2018

Patient Care Technician

Bromenn Regional Medical Center
01.2007 - 01.2004

Team Leader

The Woman's Group
01.1991 - 01.2004

AA - Applied Science

Edison State College

BA - Business Administration

Strayer University

Similar Profiles

CREATE PROFILE
JEANNIE CADE