Jeannie Gentry
Deer Park,TX
Summary
Dynamic leader with a proven track record of guiding diverse professional teams to achieve exceptional results in fast-paced environments. Expertise in fostering collaboration and driving performance through strategic planning and effective communication. Committed to cultivating a culture of innovation and accountability, ensuring empowerment for team members to excel. Passionate about leveraging skills to navigate challenges and deliver outstanding outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Area Operations Manager
Total Safety
11.2019 - 11.2025
- Directed and managed a team of 8/10 direct reports
- Managed 70M annual P&L across multiple business lines.
- Executed implementation of 23 service centers within plant operations.
- Oversaw accounts receivable and cash flow management processes.
- Monitored and adjusted execution processes in alignment with sales objectives to enhance overall performance.
- Promoted a safety-oriented approach to enhance operational efficiency and employee well-being.
- Facilitated organization-wide adoption of new software, ensuring seamless transition and user training.
Regional Covid Manager
Total Safety
03.2020 - 01.2022
- Oversaw management of an additional 135 employees, ensuring operational efficiency.
- Established and maintained project timelines to ensure efficient operations across all six locations.
- Identified and leveraged opportunities, resulting in 7.4 million in unplanned revenue across six locations.
- Coordinated efforts to establish leadership training, fostering professional development within the organization.
- Facilitated mentorship and guidance for experienced project managers on best practices and advanced management techniques.
QCT (Quality, Compliance and Training) Manager
Total Safety
06.2017 - 11.2019
- Manage and motivate 7 direct reports
- Responsible for the companies Learning Management System
- Manage and implement new processes for the company's Inspection Software
- Responsible for the Quality budget/cost control and forecasting
- Revamped multiple project plan documents and processes
- Implemented 23 new In Plant Service Centers
- Successfully re-implemented 5 In Plant Service Centers and rebuilt customer relationships
Operations and District Manager
Total Safety
08.2013 - 06.2017
- Guided and developed multiple team members through mentorship and training initiatives.
- Developed comprehensive budget forecasts and revenue projections to enhance financial planning.
- Executed P&L review processes and reconciliations, identifying discrepancies and ensuring alignment with financial objectives.
- Analyzed financial performance metrics with a focus on EBITDA to drive strategic decision-making.
- Cultivated and sustained robust customer relationships to enhance client loyalty.
- Achieved a safe work environment through proactive safety measures. Completed thorough monthly facility inspections to mitigate risks. Enhanced team safety awareness through regular meetings and toolbox discussions.
- Executed VPP implementation, achieving recognition as the first location for total safety.
Supervisor
Total Safety
12.2012 - 08.2013
- Orchestrated daily schedule planning to optimize team productivity.
- Assisted in managing inventory levels to support operational efficiency. Contributed to tracking stock movements to maintain accurate records. Supported teams in organizing inventory for optimal accessibility.
- Assisted in processing billing and generating reports. Supported team members in maintaining accurate financial records. Contributed to timely submission of invoices and documentation.
- Managed processing of purchase orders and ensured timely vendor payments.
- Conducted outreach to potential clients through cold calls. Assisted in building relationships with prospects to generate interest. Supported sales team by providing feedback on customer responses.
- Oversaw timely updates of dot records to ensure compliance and accuracy.
- Facilitated planning and organization of safety meetings to enhance workplace safety awareness.
- Coordinated organization of warehouse and office operations to support overall productivity.
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
Business Administrator
Total Safety
10.2008 - 12.2012
- Executed billing processing to ensure timely and accurate financial transactions.
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
- Assisted in organizing customer meetings to facilitate communication and address client needs. Supported team members in preparing materials for effective presentations. Coordinated logistics to ensure smooth meeting operations.
- Oversaw document control processes to ensure compliance and accuracy.
- Generated and delivered essential reports to customers.
- Facilitated employee training on issue and return processes to enhance operational efficiency.
Owner
Promotional Solutions
01.2010 - 01.2013
- Assisted in creating visually appealing web and graphic designs. Supported team members in meeting project deadlines. Contributed to design revisions based on client feedback.
- Assisted in creating business customs designs for various projects. Supported teams in understanding cultural nuances to enhance client interactions. Contributed to the development of design strategies that align with business objectives.
- Assisted in creating promotional materials including t-shirts, signs, and koozies. Supported design teams in developing branding concepts for bands. Collaborated with vendors to ensure timely production of merchandise.
- Managed logistics and vendor relations for significant events, ensuring seamless execution and attendee satisfaction.
Assistant
Martin and Donna's Upholstery and Carpet Cleaning
10.2000 - 09.2008
- Administered invoicing and payment collections, optimizing accounts payable and accounts receivable operations.
- Assisted in processing payroll for employees on a bi-weekly basis. Supported the maintenance of accurate payroll records and documentation. Helped resolve payroll discrepancies and inquiries from staff.
- Compiled and analyzed cost data to support budgetary decision-making processes.
- Assisted customers with online banking transactions. Supported users in navigating digital banking platforms. Provided guidance on account management features.
- Maintained detailed records and executed payments for company expenses to support operational efficiency.
- Maintained management schedule to facilitate timely decision-making and coordination.
- Coordinated promotional events to drive customer engagement and brand awareness.
- Developed and implemented training sessions for temporary employees to ensure operational efficiency.
Education
High School Diploma -
05-2000
undefined
01-2006
Skills
- Performance-focused
- Customer-centric
- Consistent and dependable
- Strategic leadership
- Effective organization
- Analytical report development
- Financial record management
- Professional development
- Collaborative strategic planning
- Budget optimization
- Quality assurance process
- Expertise in Microsoft Office applications
- Experience with rental management software
Certification
- Finance for Non-Financial Managers (2019)
- Six Sigma – Green Belt (2019)
Timeline
Regional Covid Manager - Total Safety
03.2020 - 01.2022
Area Operations Manager - Total Safety
11.2019 - 11.2025
QCT (Quality, Compliance and Training) Manager - Total Safety
06.2017 - 11.2019
Operations and District Manager - Total Safety
08.2013 - 06.2017
Supervisor - Total Safety
12.2012 - 08.2013
Owner - Promotional Solutions
01.2010 - 01.2013
Business Administrator - Total Safety
10.2008 - 12.2012
Assistant - Martin and Donna's Upholstery and Carpet Cleaning
10.2000 - 09.2008
College of the Mainland - ,
LaMarque High School - High School Diploma,
Additional Information
- Employee of the Month 2010 (Total Safety)
- Recognized for multiple Outstanding Audits
- Awarded VPP from OSHA 2015
- Awarded Best Web and Graphic Designer of Texas City in 2012