Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Jeannie Graham Rikabi

Summary

Results-oriented director with extensive experience in showroom operations and vendor management. Skilled in fostering cross-functional collaboration and enhancing customer experiences, leading to consistent sales growth exceeding 10% year-over-year.

Overview

14
14
years of professional experience

Work History

Director of Partner showrooms and Vendor partners

HOLLY HUNT Ltd
NY
03.2024 - Current
  • Partner Showroom Strategy & Sales for 7 partner showrooms throughout the US & Canada revenue over 25 million.
  • Lead partner showroom strategy and sales initiatives across seven showrooms throughout the U.S. and Canada, driving profitable growth and operational alignment.
  • Led leadership, sales training, and ongoing engagement support for showroom partners, facilitating key business initiatives including price increases, product launches, IT implementations, and showroom consignment rollouts.
  • Work closely with vendor partners to optimize sales performance, strengthen relationships, and ensure alignment with HH standards and policies.
  • Sourced and onboarded new vendors to expand showroom sales opportunities while ensuring compliance with HH guidelines on products, services, resources, and customer support.
  • Supported vendors on marketing initiatives through HH channels, coordinated product training and introductions through showroom education, and managed travel to showrooms for vendor optimization and sales growth, collaborating on pricing strategies and ensuring smooth implementation across all showroom locations.
  • Collaborate with Holly Hunt business Units to drive efficiencies, enhance the client experience, and foster a culture of client first.
  • Communicate policies and procedures to partner and vendor showrooms teams

General Manager

HOLLY HUNT Ltd
NY
01.2012 - 02.2024

General Manager – New York Showroom

  • Lead a top-performing New York showroom generating over $27 million in annual sales across inside sales, outside sales, independent representatives, and residential/contract channels.
  • Drove year-over-year sales growth exceeding 10% through strategic leadership, team development, vendor partnerships, and market expansion initiatives.
  • Managed sales, customer service, sales support, vendor performance, showroom operations, and merchandising/space planning to ensure seamless operations.
  • Recruit, develop, and mentor high-performing sales and support teams while fostering a results-driven, customer-focused culture.
  • Aligned sales strategies and promotional initiatives with key vendors to maximize market share and drive revenue growth.
  • Oversaw showroom operations, focusing on budgeting, inventory presentation, workflow optimization, and enhancing customer experience.
  • Lead showroom construction, renovation, and build-out projects, coordinating with project managers, architects, contractors, trades, and building management to ensure projects are delivered on schedule and within scope.
  • Collaborate cross-functionally with stakeholders to support business objectives, operational excellence, and long-term growth.

Education

Associate of Applied Science - Fashion Merchandising & Management

Berkeley College
New York, NY

Skills

  • Sales strategy
  • Vendor management
  • Showroom management
  • Customer relationship management
  • Negotiation skills
  • Decision-making
  • Team development
  • Training and mentoring
  • Cross-functional collaboration
  • Effective communication

Websites

Timeline

Director of Partner showrooms and Vendor partners

HOLLY HUNT Ltd
03.2024 - Current

General Manager

HOLLY HUNT Ltd
01.2012 - 02.2024

Associate of Applied Science - Fashion Merchandising & Management

Berkeley College

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Jeannie Graham Rikabi