Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Jeannie Lee

Daytona Beach,FL

Summary

Motivated individual with exceptional organizational abilities, pursuing part-time opportunities in retail or guest services. Focused on contributing to team success and fostering positive customer interactions. Demonstrated readiness to engage effectively with diverse clientele.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Delivery Expert

Dominos's Pizza
12.2024 - Current
  • Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
  • Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
  • Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
  • Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
  • Collaborated with team members to ensure smooth workflow and fast order processing.
  • Enhanced operational efficiency by optimizing delivery routes using GPS technology.

Clinic Manager

Lice Clinics of America-Daytona Beach, FL
07.2016 - Current
  • Head lice removal technician and clinic manager. Responsible for answering client calls and setting appointments. Working closely with clients to remove head lice and instruct them on ways to prevent it in the future. Cash handling, Excel spreadsheets, marketing.

Guest Services Manager

Paragon Theaters-Daytona Beach, FL
06.2015
  • Attending to all guest issues, concerns and complaints and handling them properly. Ensuring our guests are satisfied and want to return. Management of floor staff, motivating individuals to perform their best and promoting a fun but productive work environment. Responsible for handling cash, refunds, bank deposits, etc. Also required to manage and control inventory items submit nightly reports to corporate office.

Assistant Manager

Advance America-Daytona Beach, FL
04.2014 - 06.2015
  • Responsible for completing cash advance loan contracts, cash handling, placing collection and reminder calls, customer service, tax preparation, check cashing, issuance of prepaid debit cards, marketing, and light cleaning.
  • Accomplishments
  • I provided outstanding customer service and received praise from customers regarding my pleasant personality and positive outlook. I was able to successfully complete collection calls and get customers into the center to make payments and keep their loans current.
  • Skills Used
  • I have exceptional customer service skills and was able to make some sort of connection with every customer I came into contact with.

Kitchen Department manager

McDonald's-Daytona Beach, FL
03.2011 - 03.2014
  • I ran shifts and worked the floor during peak hours. My main responsibility was managing the crew to ensure food cost efficiency, and be present in either the front area or the kitchen to supervise procedures and correct them if necessary. I maintained daily, weekly and monthly inventory counts and submitted two food and supply orders weekly. I performed food safety multiple times a day and am currently Servsafe certified. I was the manager responsible for maintaining food cost and leading the kitchen department. I also learned to make crew schedules, review applications and conduct interviews.
  • Accomplishments
  • Many of my coworkers and employees looked up to me and recognized the positive impact I had on the restaurant. I was able to reduce food cost and effectively maintain a low percentage of waste and loss. I provided coaching and development for managers and crew alike.
  • Skills Used
  • I demonstrated strong leadership skills to coach and develop others. I learned how to effectively control food costs, create crew schedules, and do inventory counts.

Education

Certificate - Cosmetology

Daytona State College
Daytona Beach, FL
11.2021

Airalle certified operator - undefined

Larada Sciences
10.2016

Massage therapy/ esthetician - Spa specialty

International Academy
South Daytona, FL
01.2016

Skills

  • Food cost expertise
  • Team leadership
  • Customer engagement and satisfaction
  • Cash management skills
  • Analytical problem solving

Certification

  • Cosmetology License
  • October 2021 to Current

Additional Information

I enjoy making people happy with a positive experience.

Timeline

Delivery Expert

Dominos's Pizza
12.2024 - Current

Clinic Manager

Lice Clinics of America-Daytona Beach, FL
07.2016 - Current

Guest Services Manager

Paragon Theaters-Daytona Beach, FL
06.2015

Assistant Manager

Advance America-Daytona Beach, FL
04.2014 - 06.2015

Kitchen Department manager

McDonald's-Daytona Beach, FL
03.2011 - 03.2014

Certificate - Cosmetology

Daytona State College

Airalle certified operator - undefined

Larada Sciences

Massage therapy/ esthetician - Spa specialty

International Academy

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