Jeannie Lopez
Carson City,NV
Summary
Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused and proficient in organizing schedules, managing inventory and enhancing financial controls. . Skilled in working under pressure and adapting to new situations and challenges . Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Resilient and organized and proficient in organizing schedules, managing inventory and enhancing financial controls. Effectively coordinate service initiatives and motivate employee excellence.
Overview
31
31
years of professional experience
Work History
Assistant Manager of Operations
Washoe Tribe/Meeks Bay Resort
Tahoma, CA
05.2021 - Current
- May 2021 -May 2023, worked as Interim Manager of operations for Resort, including but not limited to developing policy and procedure for financial responsibilities, general resort maintenance, housekeeping, food services and customer service.
- Enhanced employee productivity through regular training .
- Optimized inventory management by closely monitoring inventory levels and placing timely orders.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Assisted in budget planning and tracking, ensuring financial targets were met
- Implemented safety protocols to maintain a secure work environment .
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Coordinated with General Manager in different operational issues and promotional activities.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Supervised operations team to support operational excellence and excellent customer service.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Developed and maintain operational guidelines for staff.
- Monitored daily cash discrepancies and inventory shrinkage .
Assistant Manager
Department Of Employment Training And Rehab.
Carson City, NV
06.1993 - 06.2019
- Streamlined operations by implementing efficient workflow processes and procedures.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Implemented safety protocols to maintain a secure work environment for employees.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Arts - Education
Humboldt State University
Arcata, CA05.1983
Skills
- Employee Supervision
- Purchasing and planning
- Scheduling Coordination
- Training and mentoring
- Policy Enforcement
- Performance Tracking
- Budget Tracking
- New Employee Hiring
- Operational Efficiency
- Operational planning
- Customer Engagement
- Operations Management
- Schedule Management
- Administrative Management
- Customer Service Management
- Delegating Work
- Staff Management
- Interpersonal Communication
- Adaptability and Flexibility
- Effective leader
- Teamwork and Collaboration
- Effective Communication
- Employee Relations
- Problem-Solving
Timeline
Assistant Manager of Operations
Washoe Tribe/Meeks Bay Resort
05.2021 - Current
Assistant Manager
Department Of Employment Training And Rehab.
06.1993 - 06.2019
Bachelor of Arts - Education
Humboldt State University