Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Jeannie Magana

Jeannie Magana

Payroll/Customer service
Panorama City,CA

Summary

To be an asset and positive contributor to the team I am a member of, I am a detail-oriented and organized Payroll Coordinator able to manage multiple projects at once. Customer Service and Transcription expert focused on delivering high quality results in a timely manner.

Overview

12
12
years of professional experience

Work History

Data Entry

Extreme Reach Crew
02.2016 - Current
  • Manage complete data entry and customer support functions, confidentially handled business tax information, legal documents, and employee information, updated records for employees on a daily basis, retrieve Start information through DocuSign program, scanning of invoices, timecards, starts, wage forms, etc., supported additional functions in administrative, payroll, and reception area as needed, logged all incoming payments/checks into the system.

Payroll Coordinator

Extreme Reach
Burbank , California
10.2018 - 07.2025
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Resolved payroll discrepancies quickly and successfully.
  • Maintained strict confidentiality of all payroll information and records.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reviewed time records for [Number] employees to verify accuracy of information.
  • Completed bi-weekly payroll for [Number] employees.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Dental Assistant

HAPPY DENTAL CARE
09.2013 - 08.2016
  • Chair side assisting, aspirating, passing of instruments, digital X-rays, amalgam impressions, sterilize instruments, fabricating of retainers, clean operatories, answer multi-line phones, pull patient charts, verify insurance, schedule appointments, fax, scan, and photo copy documents, collect patient portions.

Education

Everest College
Reseda, CA
02.2009

Skills

  • APEX
  • ADP Payroll
  • Adbridge Payroll engine
  • Linx-RHTG
  • DocuSign
  • Quick Book
  • InfoView
  • 10 key
  • MicroSoft Word
  • MicroSoft Outlook
  • Microsoft Office
  • Denticon
  • EagleSoft

Timeline

Payroll Coordinator

Extreme Reach
10.2018 - 07.2025

Data Entry

Extreme Reach Crew
02.2016 - Current

Dental Assistant

HAPPY DENTAL CARE
09.2013 - 08.2016

Everest College

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Jeannie MaganaPayroll/Customer service