Leah Minor
Panorama City,CA
Summary
Dynamic Rental Property Host at Goode Homes LLC, recognized for delivering exceptional customer service and resolving guest complaints efficiently. Skilled in multitasking and maintaining high health standards, I ensured guest satisfaction throughout their stay, showcasing my detail-oriented approach and effective communication skills. Committed to enhancing the overall guest experience.
Overview
2026
2026
years of professional experience
Work History
Rental Property Host
Goode Homes LLC
2019 - Current
- Handled guest inquiries and complaints effectively to maintain satisfaction levels.
- Prepare property by maintaining cleanliness and stocking supplies for guest check-in.
- Maintained 24/7 readiness to assist guests.
- Guaranteed complete satisfaction for the duration of the guest stay.
- Prioritized exceptional customer service and hospitality.
- Delivered exceptional customer service while managing multiple properties.
- Resolved guest issues promptly.
Education
High School Diploma -
Canyon High School
Santa Clarita, CA06.2003
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Detail-oriented
- Professional appearance
- Reservations
- First aid training
- Verbal and written communication
- Health standards
- Front of house organization
- Hospitality and accommodation
- Customer service expertise
- Cleaning and sanitation
- Phone etiquette
- Guest complaint resolution
- Complaint handling
- Service prioritization
- Performance improvement
- Food station setup
- Table setting
- Table setting arrangements
- Special dietary requirements
- Price memorization
- Flexible and adaptable
- Positive and professional
Timeline
Rental Property Host
Goode Homes LLC
2019 - Current
High School Diploma -
Canyon High School